Service quality standards for archival data collection from August 1, 2023 in Vietnam

Service quality standards for archival data collection from August 1, 2023 in Vietnam
Lê Trương Quốc Đạt

The Minister of Home Affairs of Vietnam issued Circular 08/2023/TT-BNV dated May 31, 2023 stipulating criteria and standards for quality of public non-business services funded by the State budget in the field of Archives.

Service quality standards for archival data collection from August 1, 2023 in Vietnam

The contents, criteria, and quality standards for archival data collection services are as follows:

- Services for collecting archival documents include: services for editing paper-based archival documents; services that collect archives into the Historical Archive.

- Criteria and quality standards for the service of editing paper-based archival documents are specified in Appendix 01 of Circular 08/2023/TT-BNV.

- Criteria and quality standards for archival data collection services are specified in Appendix 02 of Circular 08/2023/TT-BNV.

Acceptance of the quality of public non-business services funded by the State budget in the field of Archives

The pre-acceptance test for the quality of public administrative services funded by the State budget in the field of Archives is guided as follows:

- Service quality is accepted after all criteria are assessed at the pass level.

- The ordering agency shall test the service quality for the service provider. The test results are presented in the acceptance test report.

- Based on the test and acceptance results, the service provider shall finalize the cost with the ordering agency in accordance with the Law on State Budget and other provisions of law.

What is a public non-business service using the state budget in the field of Archives?

Public non-business services funded by the state budget in the field of Archives is a basic and essential public non-business service in the field of archives on the list promulgated by a competent authority and funded by the State or supported by the State.

More details can be found in Circular08/2023/TT-BNV, effective as of August 1, 2023.

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