Vietnam 2022: Waiting times for administration procedures not exceeding 30 minutes/transaction

Nguyen Trinh

16:54, 29/03/2022

Below are the objective specified in Decision 468/QD-TTg approving scheme for renovation of single-window system and inter-agency single-window system for handling administrative procedures in Vietnam.

The scheme sets out the following objective in 2022 as follows:

- Reduce waiting times of people and enterprises at One-stop Department to an average waiting time of not exceeding 30 minutes/transaction.

- Complete connection and sharing of data from Vietnam National Social Insurance Database and Vietnam National Land Database to the National Public Service Portal and ministerial- and provincial-level information systems for handling administrative procedures to serve the handling of administrative procedures at One-stop Department at all levels.

- Organize the digitalization of documents and results of handling of administrative procedures at 50% of district-level One-stop Shops and at least 30% of commune-level One-stopDepartment.

- Consolidate the ministerial- or provincial-level public service portal and the ministerial- or provincial-level electronic single-window system into an information system for handling of administrative procedures which is consistent and connected between regulatory authorities from central to local government of Vietnam.

More details can be found in Vietnam's Decision 468/QD-TTg, effective from March 27, 2021.

>> CLICK HERE TO READ THIS ARTICLE IN VIETNAMESE

86 lượt xem

- The legal regulations in this article are according to Vietnamese Law;
- This English translation is for reference purposes only and not a definitive translation of the original Vietnamese texts;
- Articles may be compiled from a variety of sources;
- Applicable Terms may have expired at the time you are reading;
- If you have any questions about the copyright of the article, please contact us via email banquyen@lawnet.vn