Immediate Replacement of Health Insurance Card if Errors in Continuous Participation Period Occur

Duy Thinh

17:59, 10/07/2024

This is the noteworthy content mentioned in Official Dispatch 238/BHXH-CNTT regarding the reissuance of health insurance cards with errors in information about continuous participation time.

English Translation:

There have been numerous reports regarding the issuance of Health Insurance Cards (BHYT) with incorrect information on the 5-year continuous qualification period. The cause is either the provincial Social Security offices' insufficient verification or inaccurate information.

Therefore, Vietnam Social Security requests that the provincial Social Security offices strictly implement the following measures:

- Examine the data on BHYT cards: If any errors are found, immediately replace the BHYT cards and cooperate with the Postal Service to deliver them directly to the BHYT participants.- Notify and issue certification for exemption from copayment: Also reimburse the expenses to patients who have copayment costs exceeding 6 months of the statutory pay rate.- Publicize to BHYT participants: Inform them about the benefits of continuous 5-year participation and the procedures to obtain certification for exemption from copayment.

More details can be found in Official Dispatch 238/BHXH-CNTT issued on January 22, 2018.

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