Guidance on Handling Expired Health Insurance Cards During Treatment

Duy Thinh

18:33, 10/07/2024

Recently, Vietnam Social Security has issued Official Dispatch 5917/BHXH-CSYT regarding ensuring the rights and obligations of insured patients when their health insurance card expires during treatment. To be specific::

- In cases where no health insurance card is available due to delays in compiling the list to request health insurance card issuance, temporary resolution for health insurance benefits will be provided until the end of the treatment period;- If already participating in health insurance but the card has not been received in time: The Social Insurance agency will issue the patient a Document Receipt and Appointment for Result Collection or a Receipt for Health Insurance Fee Payment, clearly stating the old health insurance card code;- If units have not participated in health insurance for the employees, the employees will not be entitled to health insurance benefits;- For those participating in health insurance by household: The Social Insurance agency will guide the patient to the local authority where the health insurance card was issued to complete the procedures for continued participation in health insurance;- In the case of outpatient treatment, benefits will be provided for that outpatient visit.

Official Dispatch 5917/BHXH-CSYT was issued on December 29, 2017.

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