How to Cancel Mobile Network Porting?

03:11, 11/07/2024

Circular 35/2017/TT-BTTTT was issued by the Ministry of Information and Communications on November 23, 2017, stipulating specific regulations on mobile number portability.

According to Circular 35, from the time of registering for network transfer service until before receiving the network transfer schedule notice from the Network Transfer Center, subscribers registered for the network transfer service can cancel the network transfer through one of the following methods:

- Request with the incoming enterprise. The incoming enterprise stipulates the forms of receiving network transfer cancellation requests from subscribers (at transaction points, phone, message, etc.);- Send a direct message to number 1441.

Note that the outgoing enterprise and the incoming enterprise are only allowed to stop the network transfer process upon receiving a network transfer cancellation request from the Network Transfer Center.

View details of Circular 35/2017/TT-BTTTT effective from January 08, 2018.

-Thao Uyen-

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