Circular 11: Regulations on the procedures for verifying complaint contents in the People's Public Security Forces

Circular 11: Regulations on the procedure for verifying complaint contents in the People's Public Security (illustrative image)

Circular 11/2015/TT-BCA specifically regulates the procedure for verifying complaint contents in the People's Public Security as follows:

Step 1: Decision on task assignment for verifying complaint contents, decision on verifying complaint contents

In cases where it is necessary to verify the content of a complaint, the person with authority to resolve the complaint will directly verify or assign an agency, unit, or individual under their direct management to verify the complaint content (person responsible for verification).

If necessary, the person with the authority to resolve the complaint, the person responsible for verification may establish a Verification Team or Verification Committee to verify the content of the complaint.

Step 2: Verification plan for complaint contents

In cases where a Verification Committee is established, the Head of the Verification Committee is responsible for developing a verification plan, submitting it to the person who issued the verification decision for approval, and organizing its implementation. The verification plan includes:

- Legal basis for conducting verification;- Purpose and requirements of the verification;- Contents that need to be verified;- Agencies, organizations, units, individuals who must work to collect, verify information, documents, evidence;- Estimated time to implement each verification content; specific tasks of each member of the Verification Committee;- Conditions and means to support the verification.

Step 3: Announcing the decision to verify complaint contents

- Within 10 (ten) working days from the date of issuing the decision to verify complaint contents, the person with authority to resolve the complaint or the person responsible for verification must notify the decision to verify complaint contents to the complainant, the complained person, and relevant agencies, organizations, units, individuals;- If necessary, the person with the authority to resolve the complaint or the person responsible for verification may announce the decision to verify the complaint contents at the agency or unit of the complained person or the agency, unit where the complaint originated;- Participants in the announcement meeting include: the person with authority to resolve the complaint or a representative of the agency, unit assigned to verify, the Verification Committee, representative of the agency or unit of the complained person, the complained person. Depending on the nature and extent of the complaint content, additional participants may be included;- At the announcement meeting, the Head of the Verification Committee will announce the full text of the verification decision; state the requirements for providing documents, explanations of the complained person, agencies, units, individuals related to the complaint contents; the working schedule of the Verification Committee;- The announcement of the decision to verify complaint contents is recorded in a minutes with the signatures of the participants.

Details can be found at Circular 11/2015/TT-BCA, effective from April 20, 2015.

Ty Na

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