Guidance on online renewal of health insurance cards during social distancing period in Vietnam

15:31, 09/07/2024

Amid the complex developments of the COVID-19 pandemic, the Vietnam social insurance agencies have facilitated citizens to pay social insurance premiums and renew voluntary health insurance online. Consequently, citizens can renew their health insurance card online at home during the social distancing period in Vietnam as follows:

You log in to the National Public Service Portal at https://dichvucong.gov.vn using a computer or smartphone with internet access and follow all the steps below:

Step 1: On the homepage menu bar, select Online Payment and then choose Voluntary Social Insurance and Household Health Insurance Payments.

Step 2: Select the service Renew Household Health Insurance Card.

Step 3: Enter the Health Insurance Card Number, select the Month to Renew, then click on the Lookup button.

Note: The health insurance card number must be the number of a person participating in household health insurance, with the first two characters being "GD". If you enter the card number of a different subject, the system will give a warning.

Step 4: After entering the correct information, the screen will display the lookup information according to the entered health insurance card number.

At this step, you should choose the beneficiary bank of the social insurance agency together with the bank where you have an account to avoid interbank transfer fees, then click the "pay" button.

Step 5: The system will display the Payment Platform screen for you to choose the bank or payment intermediary where you have an account.

Example: Choose Vietcombank and then select "pay". The system will redirect to the Internet Banking page of Vietcombank.

Step 6: Log in to your bank account to make the payment.

Step 7: The system will display the payment information again for you to confirm. If the information is correct, select "confirm".

Step 8: Confirm the payment by entering the OTP code sent by the bank to your phone.

Step 9: When the payment is successful, the system will redirect back to the interface of the National Public Service Portal with the "payment successful" notification.

Thus, you have successfully renewed your health insurance card and will receive a message from Vietnam Social Security notifying you of the new validity period of the health insurance card.

Bao Ngoc

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- This translation is generated by OpenAI's GPT-4o model;
- The legal regulations in this article are according to Vietnamese Law;
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