This is the noteworthy content in Circular 25/2019/TT-BGDDT amending and supplementing certain provisions of Circular 40/2013/TT-BGDDT dated December 18, 2013, of the Minister of Education and Training regulating citizen reception, complaint resolution, and denunciation resolution of the Ministry of Education and Training.
Illustration (source internet)
Clause 7 Article 1 Circular 25/2019/TT-BGDDT amends Clause 2 Article 8 Circular 40/2013/TT-BGDDT stipulates that the Chief Inspector of the Ministry of Education and Training has the authority to resolve the first-time complaint against administrative decisions issued by himself and inspectors of the Ministry's inspection agency according to the provisions of the Law on Handling of Administrative Violations and the Law on Inspection.
Simultaneously, the Chief Inspector of the Ministry has the authority to resolve complaints against administrative decisions and administrative acts of the Head and members of the inspection team by his decision to establish in accordance with legal provisions.
Additionally, this Circular clearly stipulates the regulations at universities, colleges, and other affiliated public service providers, the Rectors of universities, colleges of education, and heads of member units; Heads of other affiliated public service providers are responsible for accepting, resolving complaints, and implementing information and reporting policies as stipulated in Circular 40 and relevant legal provisions.
See more regulations at Circular 25/2019/TT-BGDDT effective from February 15, 2020.
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