Regulations on Cash Transactions at the Service Counter

1. All cash receipts and expenditures must be based on lawful and valid accounting documents. Accounting documents of a particular day must be executed for receipts and expenditures on that same day and must be accurately and promptly recorded in the professional books. Cash receipt and expenditure documents must be controlled by the accountancy and transferred to the cash receipt and expenditure department via internal routing. The recording in professional books must comply with the rule of recording expenditures first and receipts thereafter.

2. Before collecting or disbursing cash, the legality and validity of the accounting documents must be checked; and during the collection or disbursement, the cash must be accurately counted.

3. Customers depositing cash must witness the official Treasury personnel counting the cash. In cases where customers deposit cash, but the counting and transfer have not been completed by the end of the working hours, if the customer wishes to leave the cash at the State Treasury's vault, they must seal the bag or box in the presence of the Vault Management Board and complete the procedures for depositing the sealed bag or box.

4. Customers receiving cash must present their national identity card or citizen identification card, clearly write their full name, and sign on the documents and cash disbursement lists, while counting and confirming receipt of the full amount before leaving the State Treasury's transaction counter.

5. Before disbursing cash to the customer, if the bundle of money is still sealed, the official State Treasury personnel must remove the seal and hand the money to the customer for counting.

6. The accounting documents and the receipt and disbursement lists (or the transfer and receipt report) must have all signatures as required by regulations. The State Treasury shall not be liable to compensate the cash amount if it is found to be short or lost after the customer has signed on the accounting documents and the list and left the transaction counter.

7. The treasury does not accept deposits of counterfeit money, suspected counterfeit money, sample money, or non-standard circulating money with destructive characteristics. Upon discovering such money, the official Treasury personnel shall make a report, retain the items, and handle them according to regulations.

For more related content, refer to: Circular 33/2017/TT-BTC effective as of June 16, 2017.

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