04 cases where the Ministry of Education and Training does not consider or resolve complaints

Circular 40/2013/TT-BGDDT stipulates that the following complaints and denunciations shall not be considered or resolved:

Source: Internet

- Complaints not clearly stating the date of writing; not clearly stating the name and address of the complainant; without the signature or fingerprint of the complainant;- Complaints not directly related to the legal rights and interests of the complainant; expired complaints; complaints for which a second resolution decision has been issued; complaints that have been accepted by the court;- Denunciations not clearly stating the name and address of the denouncer; denunciations already handled by the competent authority without new content or without conditions for verification;- Complaints and denunciations sent to multiple agencies and individuals, of which the rightful authority or individual has already received the complaint or denunciation.

Besides the above-mentioned cases, all other complaints and denunciations submitted by citizens must be considered and addressed by the head of the functional units under the Ministry, and the head of the units directly affiliated to the Ministry as follows:

- Complaints and denunciations; complaints containing denunciation contents that fall under the jurisdiction shall be handled in accordance with Chapter III of this Circular.- Denunciations of illegal acts with signs of criminal offense shall have their entire dossiers transferred directly or sent to the Inspection agency at the same level to proceed with the transfer of the denunciation case to the competent authority.- Complaints and denunciations unrelated to the functions and tasks of the unit but still under the unit's consideration, shall be resolved and answered to the citizen.- Complaints and denunciations that do not fall within the jurisdiction shall guide the citizens to send their complaints to the competent authority or transfer the denunciations to the competent agencies, organizations, or individuals for resolution in accordance with regulations.

See details in Circular 40/2013/TT-BGDDT effective from February 10, 2014.

Thu Ba

>> CLICK HERE TO READ THIS ARTICLE IN VIETNAMESE