What should employees do when having not yet received Covid-19 support in Vietnam?

Many employees are still wondering about the fact that they have submitted all the documents but have not yet received the Covid-19 support allowances according to Resolution No. 68/NQ-CP. What should employees do next?

1. Check the eligibility of the support

The Decision No. 23/2021/QĐ-TTg issued by the Prime Minister of Vietnam regulates requirements to receive support in accordance with Resolution No. 68/NQ-CP of the Government. Specifically as following:

*Cases of suspension of employment contracts, unpaid leave

Employees that have worked for enterprises, cooperatives, public sector entities that cover their own recurrent expenditures or investment and recurrent expenditures, people-founded and private preschools, kindergartens, primary schools, junior high schools, high schools and vocational schools (enterprises, cooperatives, public sector entities, education institutions) that temporarily cease operations at the request of competent authorities for the prevention and control of the COVID-19 pandemic will be entitled to financial support if they meet all eligibility requirements below:

- Their period of suspension of employment contracts or unpaid leave within the term of the employment contracts is from 15 consecutive days or more from May 1, 2021 to the end of December 31, 2021, with a start date of suspension of employment contracts or unpaid leave between May 1, 2021 and December 31, 2021.

- They have contributed to compulsory social insurance up to the month preceding the time of suspension of employment contracts or unpaid leave.

*Cases of furloughed employees

- Employees are subject to quarantine or in a locked down area as required by the competent authority for 14 days or more.

- They have contributed to compulsory social insurance up to the month preceding the furlough time.

*Cases of termination of employment contract but ineligible for unemployment benefit

+ Employment contract is terminated in the period from May 1, 2021 to December 30, 2021 inclusive but they are ineligible for unemployment benefit (except for the following cases: the employee unilaterally terminates the employment contract against the law; the employee is on monthly pension or work-capacity loss allowance).

+ They have contributed to compulsory social insurance up to the month preceding the time of suspension of employment contracts.

*Cases without labor contract (self-employed)

Requirements for support are regulated by the local authority.

2. Invalid documents need to be changed

*Cases of suspension of employment contracts, unpaid leave

Employers will carry out procedures and submit documents to the competent authorities, not directly done by the employees.

Therefore, if the employee has questions and has not received the Covid-19 support money, they can contact the employer for the most accurate information.

*Cases of self-employed: the localities will verify and make the list themselves; therefore, employees can contact the local authority to know if they have been listed or not.

*Cases of termination of employment contract but ineligible for unemployment benefit

Employees directly carry out the procedures for Covid-19 support.

3. Employers need to know well the period of handling procedures

For each support entity, there will be a certain resolution period, specifically:

- Procedures of support for employees on suspension of employment contracts, unpaid leave: 02 days for confirmation of social insurance agency; 02 days for appraisal of the commune-level People’s Committee; 02 days for approval of the provincial People’s Committee.

- Procedures of support for furloughed employees: 02 days for confirmation of social insurance agency; 02 days for appraisal of the commune-level People’s Committee; 02 days for approval of the provincial People’s Committee; 02 days for employers to give the financial support to the employees.

- For cases of termination of employment contract but ineligible for unemployment benefit: before the 5th and 20th every month, the Employment Service Center shall review and send a consolidated list of eligible employees to the Department of Labor, War Invalids and Social Affairs; within 2 working days after receiving the list, Department of Labor, War Invalids and Social Affairs shall appraise the documents, then yhe People's Committee of province shall approve the list of employees to be supported; and direct to give financial supports within 3 working days.

Thus, in order to receive support, employees must go through the above specified periods. Therefore, people need to understand clearly to determine when to receive support.

4. Directly call the hotline be explained for the support policies

People who have submitted all the documents and met all conditions etc. but have not yet received the money, they can contact the hotlines below for detailed support:

- 0911151166: Answering policies to support employees whose termination of employment contract but ineligible for unemployment benefit; policies for self-employment.

- 0911154488: Answering policies support for employees on suspension of employment contracts, unpaid leave; policies support for furloughed employees.

- 0911041122: Receive information about complaints and denunciations.

 

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