Vietnam: Organization of the hospital quality management system

The hospital quality management system is composed of the hospital quality management council of which the Chairperson is the hospital Director, the Vice Chairperson is the Vice Director responsible for the service area; quality management divisions/teams; full-time personnel responsible for healthcare quality management; healthcare quality management network in uniformity with the hospital scale.

According to Circular No. 19/2013/TT-BYT of the Ministry of Health of Vietnam, the organization of the hospital quality management system is as follows:

- Special-ranked hospitals and first-ranked general hospitals shall establish the healthcare quality management division; other hospitals shall take into account their respective scale, conditions and needs to decide to establish either division or team of healthcare quality management. Healthcare quality management division/team shall closely cooperate with other functional departments or divisions to perform hospital quality management duties.

- The hospital quality management network shall be established from the level of hospital to the level of departments, divisions or affiliated units within a hospital, and its operations shall be coordinated by the healthcare quality management division/team acting as a centre of these operations.

- Operations of the hospital quality management council:

+ The council’s Chairperson shall assign duties to council members and formulate operational rules of the council;

+ The council's Chairperson shall establish the healthcare quality management system, construct and publish hospital quality management instruments;

+ The hospital quality management council shall hold regular or irregular meetings in order to provide assistance, supervisory actions and recommendations concerning healthcare quality management.

- Organization and tasks of the hospital quality management council, healthcare quality management division/team, tasks and powers of the Head of healthcare quality management division/team, and employees and members of the healthcare quality management network, shall be subject to instructions provided for in Article 11, 12, 13, 14 and 15 hereof.

View more details at Circular No. 19/2013/TT-BYT of the Ministry of Health of Vietnam, effective from September 15, 2013.

Thu Ba

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