Recently, the Circular No. 19/2013/TT-BYT of the Ministry of Health of Vietnam implementation guidelines for healthcare service quality management in hospitals was promulgated.
According to Article 20 of the Circular No. 19/2013/TT-BYT of the Ministry of Health of Vietnam, the roadmap for hospital quality management activities includes 03 stages, specifically as follows:
1. First stage: 2013-2015
- Establish the complete organizational system for healthcare quality management for Departments of Health, sectoral Health authorities and hospitals;
- Each hospital shall organize or send medical staff to attend healthcare quality management training, mentorship or refresher courses provided by domestic and overseas entities;
- Hospitals shall apply sets of criteria and standards for healthcare quality management adopted or endorsed by the Ministry of Health to assess, at their discretion, and improve healthcare quality;
- Encourage hospitals to pilot application of quality models or methodologies and sets of quality management standards.
2. Second stage: 2016-2018
- Hospitals shall evaluate efficiency in application of sets of healthcare quality criteria, standards, indicators, models and methodologies;
- Provide training for those employees who take full-time charge of hospital quality;
- Take initiative in applying for registration of assessment of hospital quality with quality accreditation organizations;
- Regulators shall commence their assessment, verification and certification of hospital quality.
3. Third stage: After 2018
Hospitals shall keep on application of sets of healthcare quality criteria, standards, indicators, models and methodologies and submission of applications for registration of quality certification under the guidance of the Ministry of Health and independent quality accreditation organizations.
View more details at Circular No. 19/2013/TT-BYT of the Ministry of Health of Vietnam, effective from September 15, 2013.
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