What are requirements for motor vehicle warranty and maintenance centers in Vietnam?

1. What are requirements for motor vehicle warranty and maintenance centers in Vietnam?

 In Article 21 of Decree 116/2017/ND-CP as amended by Clause 4 Article 2 of Decree 17/2020/ND-CP stipulating requirements for motor vehicle warranty and maintenance centers, according to which:

A trader of motor vehicle warranty/maintenance center established according to regulations of law shall be issued with a certificate of eligible motor vehicle warranty/maintenance center when the following requirements are fully satisfied:

1. The factory is built on the land area under legal ownership of the trader.

2. The premises and factory ensure warranty/maintenance services.

3. There are areas for reception, transfer, maintenance, repair, factory inspection, operation building, warehouse storing automotive parts and accessories and motor vehicle wash to meet the workload.

4. There are adequate facilities for motor vehicle warranty/maintenance services. Measurement facilities used for motor vehicle warranty/maintenance services comply with regulations of law on measurement.

5. The equipment used to diagnose engines and specifications of motor vehicles (in case of motor vehicles having electronic control units) is suitable for the motor vehicle classes that the center in charge. Diagnosing equipment software complies with regulations on intellectual property rights.

6. Personnel and quality management system ensure the quality of motor vehicle warranty/maintenance services.

The aforesaid requirements shall satisfy requirements for premises, facilities, personnel and quality management system for motor vehicle maintenance and repair centers for each corresponding motor vehicle class mentioned in the national standard TCVN 11794 on motor vehicle warranty and maintenance centers and equivalent vehicles.

7. Commitments are made to technical support and provision of automotive parts and accessories for motor vehicle warranty/maintenance services of:

a) Domestic manufacturers/assemblers (if providing warranty/maintenance services for domestic manufacturers/assemblers); or

b) Foreign manufacturers/assemblers (if providing warranty/maintenance services for motor vehicle importers).

Thus, you are currently an individual and you must establish a business in accordance with the law and meet the above conditions, you will be granted a certificate of eligible motor vehicle warranty/maintenance center in Vietnam.

2. What does application for issuance of the certificate of eligible motor vehicle warranty/maintenance center in Vietnam comprise?

Pursuant to Clause 2, Article 22 of Decree 116/2017/ND-CP as amended by Clause 7 Article 1 of Decree 17/2020/ND-CP stipulating application for issuance of the certificate of eligible motor vehicle warranty/maintenance center includes:

2. An application for issuance of the certificate of eligible motor vehicle warranty/maintenance center includes:

a) A completed application form provided in the specimen No. 12 of Appendix II attached hereto;

b) A copy of the enterprise registration certificate or equivalent documents;

c) A record on capacity and facilities of the center provided in the specimen No. 13 of Appendix II attached hereto;

d) A copy of the document proving the motor vehicle repair shop has satisfied the requirements specified in Clauses 1, 5 and 7 Article 21 of this Decree.;

According to this Article, when you have established a legal business, you need to prepare all the above documents to be granted a certificate of eligible motor vehicle warranty/maintenance center in Vietnam.

Best Regards!