What are procedures for registration of e-commerce service websites in Vietnam?
What are procedures for registration of e-commerce service websites in Vietnam?
Hello Lawnet. My name is Le Dinh Hoa. I'm living and working in Ninh Binh. I'm researching on regulations on management of e-commerce websites. I have a question. What are procedures for registration of e-commerce service websites in Vietnam? What documents can I refer to? Thank you!
The procedures for registration of e-commerce service websites in Vietnam are regulated by Article 15 of Circular 47/2014/TT-BCT, which regulates the management of e-commerce websites, issued by the Minister of Industry and Trade.
1. Receipt and handling of the registration documents for e-commerce service websites shall be done online by the Ministry of Industry and Trade on the e-commerce management portal.
2. To declare information, traders and individuals should access the e-commerce management portal and do the following steps:
Step 1: Traders and organizations register for the account to access the system by providing the following information:
- Names of traders and organizations;
- Business registration No. of traders or Establishment decision No. of organizations;
- Areas of business;
- Addresses of traders and organizations' head offices;
- Contact information
Step 2: Within three working days, traders, organizations or individuals shall receive results from the Ministry of Industry and Trade via registered emails regarding one of the following subject matters:
- If registration information for an account is adequate, traders and organizations shall be granted an account and continue Step 3:
- If the registration is rejected or supplements are required, traders and organizations should carry out registration again or supplement the information as requested.
Step 3: After being granted an account for access to the system, traders and organizations shall carry out logging on, choose a feature “registration for e-commerce service websites, fill in the forms as instructed and enclose registration documents according to the provisions set out in Article 14 hereof .
Step 4: Within a period of seven working days, traders and organizations shall receive responses from the Ministry of Industry and Trade via registered emails regarding one of the following subject matters:
- Confirmations that the documents are adequate and eligible and traders; requests for traders and organizations to do Step 5;
- Notice the documents are inadequate or requests for supplements. In this case, traders and organizations should return to Step 3 for declaration again or supplementing the information as requested.
Step 5: After receipt of the notice confirming adequacy and eligibility of the documents, traders and organizations shall send to the Ministry of Industry and Trade (Department of E-commerce and Information Technology) a complete registration dossier (hard copy) according to the provisions set out in Article 14 hereof.
3. Traders and organizations shall be responsible for following up the handling of the documents via emails or granted accounts to carry out updating and revising the information as requested.
4. Within a period of 30 working days since receipt of request for supplements of information in Step 4 as prescribed in Clause 2 of this Article, if traders and organizations receive no responses, the documents shall be terminated and registration should start again from the beginning.
Above are procedures for registration of e-commerce service websites in Vietnam. Please refer to the Circular 47/2014/TT-BCT for further information.
Best regards!









