How to Submit Feedback and Recommendations on the National Public Service Portal?

May I ask, how to submit feedback and suggestions on the National Public Service Portal? Please provide support according to the new regulations.

According to Article 40 of the Regulation on the management, operation, and exploitation of the National Public Service Portal issued together with Decision 31/2021/QD-TTg (effective from December 09, 2021) stipulating the methods for sending feedback and recommendations on the National Public Service Portal as follows:

Organizations and individuals can send feedback and recommendations on the National Public Service Portal through the following methods:

  1. Access the National Public Service Portal at https://dichvucong.gov.vn, the Feedback and Recommendations section to send feedback and recommendations.

  2. Send feedback and recommendations during the process of utilizing online public services on the National Public Service Portal.

Respectfully!

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