How can I subscribe or unsubscribe from the Do-Not-Call Register in Vietnam?
How can I subscribe or unsubscribe from the Do-Not-Call Register in Vietnam? Where can I report spam messages in Vietnam?
Currently, my phone number is trading information, so many people text and call ads bothering me. What can I do to stop receiving these messages as a lot of advertising content affects me? Where can I report it? Thank you!
1. How can I subscribe or unsubscribe from the Do-Not-Call Register in Vietnam?
Pursuant to Article 6 of Circular 22/2021/TT-BTTTT instruction on how to subscribe or unsubscribe from the Do-Not-Call Register as follows:
1. How to subscribe or unsubscribe from the Do-Not-Call Register:
a) Subscribe or unsubscribe via SMS messages to 5656;
b) Subscribe or unsubscribe via khongquangcao.ais.gov.vn or the switchboard or the application.
2. Subscribing and unsubscribing various services.
a) Subscribe or unsubscribe from the list of not receiving promotional messages.
- Subscribing message: DK DNC S to 5656;
- Unsubscribing message: HUY DNC S to 5656;
b) Subscribe or unsubscribe from the list of not receiving promotional calls.
- Subscribing message: DK DNC V to 5656;
- Unsubscribing message: HUY DNC V to 5656;
c) Subscribe or unsubscribe from the list of not receiving promotional calls and messages.
- Subscribing message: DK DNC to 5656;
- Unsubscribing message: HUY DNC to 5656;
3. When subscribing to or unsubscribing from the Do-Not-Call Register via the website or application, users must go through the verification step via the used phone number.
According to this Article, you can subscribe or unsubscribe receiving advertising messages and/or advertising calls by sending SMS messages or via website (khongquangcao.ais.gov.vn) or call center or application according to the above syntax in Vietnam.
2. Where can I report spam messages in Vietnam?
Pursuant to Article 5 of Circular 22/2021/TT-BTTTT, instruction on how to report and provide evidence to the receiving system of reports on spam messages, spam emails, and spam calls for users as follows:
1. Instruction on how to report and provide evidence of spam messages for users:
a) Send reports via messages to 5656: users compose a reporting message using the syntax: S [Sending source] [Spam content] or S (Sending source) (Spam content) and send it to 5656;
b) Submit reports according to instructions given on thongbaorac.ais.gov.vn or via the switchboard or the application.
2. Instruction on how to report and provide evidence of spam calls for users:
a) Send reports via messages to 5656: users compose a reporting message using the syntax: V [Calling source] [Spam content] or V (Calling source) (Spam content) and send it to 5656;
b) Submit reports according to instructions given on thongbaorac.ais.gov.vn or via the switchboard or the application.
3. Instruction on how to report and provide evidence of spam emails for users:
a) Submit reports by forwarding spam emails to [email protected];
b) Submit reports according to instructions given on thongbaorac.ais.gov.vn or via the switchboard or the application.
When you receive messages and calls with many advertising contents that affect you, you can reflect in the above ways in Vietnam.
Best Regards!
