Are Advertising Calls Considered Spam Calls?

According to my understanding, a new regulation on combating spam messages, spam emails, and spam calls has just been issued. What exactly is defined as spam email? In my situation, I have received numerous calls introducing products. Therefore, I would like to ask what constitutes a spam call?

According to Clause 5, Article 3 of Decree 91/2020/ND-CP (effective October 1, 2020), spam calls include the following types:

- Advertising phone calls without the prior consent of the Users or advertising phone calls that violate the regulations on advertising phone calls in this Decree;

- Phone calls that violate the prohibited content as stipulated in Article 9 of the Law on Electronic Transactions, Article 12 of the Law on Information Technology, Article 12 of the Law on Telecommunications, Article 8 of the Law on Advertising, Article 7 of the Law on Information Security, and Article 8 of the Law on Cyber Security.

Thus, according to the latest regulations, spam calls are advertising phone calls made without prior consent or that violate the prohibited content as stipulated.

Sincerely!

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