What are regulations on web portal editing personnel of online public services in Vietnam?

What are regulations on web portal editing personnel of online public services in Vietnam? What are regulations on monitoring and assessing the efficiency and extent of use of online public services in Vietnam?

Thank you!

What are regulations on web portal editing personnel of online public services in Vietnam? 

Pursuant to Article 17 of the Decree 42/2022/ND-CP (takes effects on 15/08/2022) stipulating web portal editing personnel of online public services in Vietnam as follows: 

Regulatory bodies shall assign sufficient personnel to edit web portals to receive, process, edit and update information, ensuring the operation of web portals in accordance with regulations of law.

What are regulations on monitoring and assessing the efficiency and extent of use of online public services in Vietnam?

Pursuant to Article 16 of the Decree 42/2022/ND-CP (takes effects on 15/08/2022) stipulating monitoring and assessing the efficiency and extent of use of online public services in Vietnam as follows: 

1. The management, monitoring and assessment of the efficiency and extent of use of online public services by regulatory bodies must be automatically implemented using information system corresponding to each online public service, each subject of transaction and each step where services are provided.

2. The Ministry of Information and Communications shall provide technical guidance on the tool for rating online public services of regulatory bodies; integrate and synchronize assessment results with the system for assessing indicators of citizen- and enterprise-centric public service delivery of the National Public Service Portal without recollecting available information.

3. Ministries, ministerial agencies, Governmental agencies and provincial People’s Committees shall:

a) Report the performance and efficiency in the provision of online public services by Ministries, central and local authorities; send them to the Ministry of Information and Communications on a monthly basis for consolidation and reporting to the Prime Minister.

b) Connect ministerial and provincial online public service systems with the digital Government service rating system.

Best regards!

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