What are regulations on online interaction with organizations and individuals of regulatory bodies in Vietnam?

What are regulations on online interaction with organizations and individuals of regulatory bodies in Vietnam?

Pursuant to Article 8 of the Decree 42/2022/ND-CP (takes effects on 15/08/2022) stipulating online interaction with organizations and individuals of regulatory bodies in Vietnam as follows: 

1. Regulatory bodies shall apply information technology and digital technology to carry out functions allowing online interaction with organizations and individuals on their web portals, consisting of:

a) Question-answer and feedback function, which allows organizations and individuals to submit their questions and feedback online, answers questions, receives feedback and monitors the online processing of complaints and receipt of results.

b) Social networking function.

c) Allowing participation in law-making and enforcement of policies and laws of regulatory bodies in accordance with regulations of law.

d) Allowing assessment of provision of online information by regulatory bodies, which covers interface, content, quality and support from regulatory bodies.

dd) Publicize all information relating to interaction with organizations and individuals as prescribed by law.

2. Based on specific conditions, regulatory bodies may perform the functions specified in clause 1 of this Article through other online communication channels.

What are regulations on online connection and sharing of regulatory bodies’ information in Vietnam?

Pursuant to Article 9 of the Decree 42/2022/ND-CP (takes effects on 15/08/2022) stipulating online connection and sharing of regulatory bodies’ information in Vietnam as follows: 

1. Where a regulatory body establishes multiple online communication channels, these channels must be connected and integrated to make sure that information is provided in sync with the information on its web portal.

2. Regulatory bodies’ online information shall be archived in a machine-readable form and shared in the form of a web service or application programming interface or other common forms to ensure the readiness for information connection and sharing between information systems of regulatory bodies.

3. The connection and sharing of data between regulatory bodies shall comply with the regulations set out in the Government’s Decree No. 47/2020/ND-CP dated April 09, 2020.

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