Vietnam: Is the Commune-level People's Committee responsible for receiving citizens?

Is the Commune-level People's Committee in Vietnam responsible for receiving citizens?

Under Clause 1c, Article 4 of the Law on Citizen Reception 2013:

1. State agencies responsible for receiving citizens include:

a/ The Government;

b/ Ministries, ministerial-level agencies; directorates and equivalent organizations; state management departments;

c/ People’s Committees of all levels;

d/ Specialized agencies of provincial-level People’s Committees; specialized agencies of district-level People’s Committees;

dd/ Agencies of the National Assembly;

e/ People’s Councils of all levels;

g/ People’s Courts, People’s Procuracies and State Audit Offices.

Thus, People’s Committees of all levels in Vietnam, including the Commune-level People's Committee, are responsible for receiving citizens.

What are prohibited acts involving citizen reception in Vietnam?

Under Article 6 of the Law on Citizen Reception 2013, the prohibited acts are stipulated as follows:

1. Harassing, troubling or obstructing persons making complaints, denunciations, petitions or reports.

2. Showing irresponsibility in receiving citizens; losing or distorting information or documents provided by persons making complaints, denunciations, petitions or reports.

3. Showing discrimination when receiving citizens.

4. Taking advantage of the rights to complain, denounce, petition and report in order to cause public disorder.

5. Distorting or slandering, causing damage to agencies, organizations, units or individuals.

6. Intimidating or offending citizen reception agencies, organizations, units or officers or other officials on duty.

7. Inciting, forcing, inducing, dragging or bribing others to crowd at citizen reception places.

8. Violating other rules and regulations on citizen reception.

Regards!