Responsibilities of persons who are in charge of citizens receiving offices of the Party Central Committee and State of Vietnam

Responsibilities of persons who are in charge of citizens receiving offices of the Party Central Committee and State of Vietnam (Internet image)

Article 21 of Decree 75/2012/ND-CP stipulates that offices to receive citizens of the Party Central Committee and the State located at Hanoi and Ho Chi Minh City shall assist the Party Central Committee, the National Assembly, and the Government to receive citizens who come to make complaints, denunciations and petitions, reflection. Offices to receive citizens of the Party Central Committee and the State have its seals and accounts.

Offices to receive citizens of the Party Central Committee and the State shall:

• To receive citizens, guide, explain and mobilize and persuade citizens to comply with the guidelines and policies of the Party and State law;

• To receive the written complaints and denunciations, proposals, reflections;

• To classify, handle written complaints and denunciations, proposals, reflections;

• To monitor and urge the settlement of complaints and denunciations, proposals, reflections of the competent agencies.

- Government Inspectorate shall preside over, coordinate with the Government Office, the Office of the National Assembly, the Office of the Party Central Committee, the Central Inspection Committee, the Board of the citizens’ will of the National Assembly Standing Committee to arrange officials to do standing duty of citizen reception at the offices. Office to receive the citizens of the Party Central Committee and the State are organized into the professional divisions.

- Persons who are in charge of citizens receiving offices of the Party Central Committee and State are the department-level officials assigned by the Inspector General of Government.

Note: Persons who are in charge of citizens receiving offices of the Party Central Committee and State shall:

• Preside over the coordination between officials of the agencies participating in reception of citizens at the offices;

• Request the relevant State agencies to assign responsible officials to the citizens receiving office to coordinate the reception of citizens, to discuss measures to handle in the case of many people to make complaints, denunciations and petitions, reflection;

• To preside over and coordinate with the concerned agencies to prepare plans, programs, records and documents for the competent persons of the Party Committee and State to receive citizens;

• To inspect, urge, request the ministries, sectors and provincial-level People's Committees to answer the settlement of complaints and denunciations, petitions, reflection of citizens forwarded by the officials receiving citizens of the offices;

• To synthesize the situation, results of the reception of citizens; regularly and irregularly report to the General Inspector of the Government for reporting to the Party Central Committee, National Assembly and the Government on the reception of citizens of the office;

• To manage assets in the citizens receiving offices of the Party Central Committee and the State.

More details can be found in Decree 75/2012/ND-CP, which comes into force from November 20, 2012.

Le Vy

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