08 obligations of organizations or individuals carrying on business of passenger, luggage transport by ship along fixed route in Vietnam

According to Article 4 of Circular No. 66/2014/TT-BGTVT of the Ministry of Transport of Vietnam, 08 obligations of organizations or individuals carrying on business of passenger, luggage and consignment transport by ship along fixed route are as follows:

1. Publicize information about the quality of passenger, luggage and consignment transport services on the website of organizations or individuals or post it at the landing stage and at the ticket counter for passengers to know before they are on board.

2. Postat landing stage, ticket counters the information about departure time, number of trips, fare, policy on fare discount as prescribed by law and persons carrying on transportation business, itinerary (including rest stops, time of stop and rest), passenger services on itinerary, passenger insurance, freight free luggage and telephone number to receive passenger’s complaint information.

3. Post on ship the hotline number of management organizations, individuals and organs, rescue units and ship rules.

4. Within at least 10 (ten) minutes before the ship leaves port or landing stage, the service personnel or crew must provide instructions and information about ship rule, location and usage of life saving and fire extinguishing equipment and emergency exit. For the instructions and information provision. The image through the screen system can be used for providing instructions and information.

5. Within at least 10 (ten) minutes before the ship arrives at port or landing stage, the service personnel or crew shall provide information about port, landing stage, ship’s duration of stay and other necessary information. The image through the screen system can be used for providing information.

6. Manage and store required information and provide all required information for relevant Departments of Transport, Vietnam Maritime Administration, Vietnam Inland Waterways Administration and other port Authorities upon requirement.

The required information includes: time of arrival and departure, itinerary, list of passengers, crew and service personnel of each trip and such information is stored within 01 year.

7. Informing the relevant Department of Transport or port Authorities, making announcement at ports and landing stages 03 days prior to any change of ship operation chart or itinerary and 12 hours upon change of time of landing stage leaving.

8. Organizing the annual exercise of rescue upon occurrence of collision, engine breakdown, explosion or fire.

View details at Circular No. 66/2014/TT-BGTVT of the Ministry of Transport of Vietnam, effective from January 01, 2015.

Ty Na

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