What are regulations on registration of use of e-customs declaration information in Vietnam?
What are regulations on registration of use of e-customs declaration information in Vietnam?
My name is Khanh Chi. I am currently working at the Ho Chi Minh City Customs Department. I have a question. What are regulations on registration of use of e-customs declaration information in Vietnam? Which document stipulates this issue? Thank you!
What are regulations on registration of use of e-customs declaration information in Vietnam? - image from internet
The registration of use of e-customs declaration information in Vietnam is stipulated under Article 9 of the Statute on provision and use of e-customs declaration information issued together with the Decision 33/2016/QD-TTg by the Prime Minister as follows:
1. An information user must assign a unit in charge of registering the use of e-customs declaration information (hereinafter referred to as “applicant”) and send a notice thereof to the General Department of Customs. The assignment of applicant shall be conducted according to the following principles:
a) Ministries and ministerial-level agencies: Applicant shall be an administrative unit affiliated to that ministry/ministerial-level agency.
b) Credit institutions: Applicant shall be a professional unit located at the head office of that credit institution.
c) Organizations issuing certificates of origin under the authorization of Ministry of Industry and Trade:
- Vietnam Chamber of Commerce and Industry: Applicant shall be a professional unit located at its head office.
- Other organizations shall carry out the registration of use of e-customs declaration information via the applicant of Ministry of Industry and Trade.
2. Sending request from the applicant of an information user to the General Department of Customs and vice versa to serve the registration of use of e-customs declaration information shall be carried out by adopting any of two following methods:
a) Send paper documents by hand or by post to the head office of document-receiving party;
b) Send electronic documents by using a digital signature in effect as referred to by laws to the e-mail address announced by the document-receiving party or by online service provided by the document-receiving party.
3. Procedures for requesting additional contents of provided e-customs declaration information:
a) The applicant of an information user must send 01 original request to the General Department of Customs by using the Form No. 01 stated in Annex II enclosed to this Statute to request for additional contents of provided e-customs declaration information;
b) Within 02 working days from the receipt of request, General Department of Customs shall provide additional contents of e-customs declaration information as requested and inform the applicant of the information user in writing, including reasons of rejected information items.
4. Procedures for registration, extension and revocation of accounts to access to the customs information portal (hereinafter referred to as “accounts”):
a) The applicant of an information user must send 01 original request to the General Department of Customs by using the Form No. 02 stated in Annex II enclosed to this Statute to apply for registration or extension or revocation of an account;
b) Within 02 working days from the receipt of request, General Department of Customs shall provide account or extend the use period of an existing account or revoke an account, and inform the information user of the following contents:
- Inform result to the applicant of the information user in writing, including reasons to reject a request for registration of account or extension of account;
- With regard to new accounts: Inform the account information to each individual who request for registration of account by sending email or message to email addresses and telephone numbers officially announced by the General Department of Customs.
5. Procedures for registration, extension and revocation of use of messaging form:
a) The applicant of an inspection agency must send 01 original request for registration or extension or revocation of use of messaging form to the General Department of Customs by using the Form No. 03 stated in Annex II enclosed to this Statute;
b) Within 02 working days from the receipt of request, the General Department of Customs shall handle the request for registration or extension or revocation o use of messaging form and inform result thereof to the inspection agency’s applicant in writing, including reasons to reject a request for registration or extension or revocation o use of messaging form.
6. Regulations on period for use of account and that of messaging form (hereinafter referred to as the use period):
a) Registration or extension of a use period: The use period shall be 24 months or as requested by the information user provided that it shall not exceed 24 months;
b) The use period shall be commenced from the date on which the General Department of Customs sends a written notice of result of registration or extension of the use period to the applicant of the information user;
c) For 30 days before ending a use period, the General Department of Customs shall inform each individual who register the use of account or messaging form of the upcoming ending of use period. That notice may be sent under the forms of email or message from email addresses and telephone numbers officially announced by the General Department of Customs.
7. Regulations on the revocation of account or use of messaging form:
a) The General Department of Customs shall carry out the revocation of account or use of messaging form in the following cases:
- When receiving a request for revocation from the information user’s applicant; or
- When the use period is over; or
- An account or mobile phone number is not used for searching information within 06 months from the issued date; or
- The use of e-customs declaration information fails to comply with the principles mentioned in Clause 2 Article 4 of this Statue and other relevant laws.
b) The information user’s applicant must be informed of revocation of account or use of messaging form in writing. The use of an account or the messaging form shall be officially terminated from the date when a written notice of revocation of account or use of messaging form is prepared.
8. Procedures for registration of connection or disconnection between the information user’s information system and the customs information portal:
a) The applicant of an information user must send 01 original request to the General Department of Customs by using the Form No. 04 stated in Annex II enclosed to this Statute to request for connection or disconnection between its information system and the customs information portal;
b) Within 03 working days from the receipt of request, the General Department of Customs shall send a written notice to the information user’s applicant of accepting or rejecting the information user’s request. If a request is rejected, reasons must be included in that written notice.
c) If a request for connection is accepted: Within 10 working days from the date on which a written notice thereof is sent, the General Department of Customs shall appoint a survey team to inspect the location and facilities relating to the information system of the information user to ensure the satisfaction of requirements in Clause 2 Article 8 of this Statute.
- If the survey team comes to a conclusion that the information user’s information system meets requirements in Clause 2 Article 8 of this Statute, the General Department of Customs shall, within 10 working days, send a written notice to the information user to inform its eligibility for connection and request for cooperation during the connection between its information system and the customs information portal to receive e-customs declaration information.
- If the survey team comes to a conclusion that the information user’s information system fails to meet requirements in Clause 2 Article 8 of this Statute, the General Department of Customs shall, within 10 working days, send a written notice to the information user to inform that the information user is not eligible to connect its information system to the customs information portal.
d) If a request for disconnection is accepted: Within 10 working days from the date on which a written notice thereof is sent, the General Department of Customs shall coordinate with the information user to disconnect its system from the customs information portal.
9. Regulations on disconnection between the information user’s information system and the customs information portal:
a) The General Department of Customs shall disconnect its system from the information user’s information system in the following cases:
- When receiving a request for disconnection from the information user’s applicant; or
- E-customs declaration information is used not for purposes regulated in Article 4 of this Statue and other relevant laws.
b) The General Department of Customs must send a written notice to the information user to inform the disconnection between its information system and the customs information portal for 05 working days before the official disconnection.
Above are regulations on registration of use of e-customs declaration information in Vietnam. Please refer to the Decision 33/2016/QD-TTg for further information.
Best regards!









