What are regulations on tour guides according to the law in Vietnam? What documents are included in the application for reissuance of the tour guide card in Vietnam?

What are regulations on tour guides according to the law in Vietnam?

Pursuant to Article 58 of the Law on Tourism in 2017 stipulating tour guides and tour guide cards:

Tour guides and tour guide cards

1. Tour guides include international tour guides, domestic tour guides and on-site tour guides.

2. Tour guide’s scope of practice:

a) An international tour guide may guide domestic tourists, inbound tourists outbound tourists;

b) A domestic tour guide may guide domestic tourists who are Vietnamese citizens nationwide;

c) An on-site tour guide may guide tourists within a tourism area and tourist attraction;

As regulated above, tour guides are those who are issued with tour guide card. Tour guides include international tour guides, domestic tour guides and on-site tour guides.

What are regulations on tour guides according to the law in Vietnam? What documents are included in the application for reissuance of the tour guide card in Vietnam? - image from internet

What documents are included in the application for reissuance of the tour guide card in Vietnam?

Pursuant to Clause 2 Article 63 of the Law on Tourism in 2017 stipulating reissuance of the tour guide card:

Reissuance of the tour guide card

1. The tour guide card shall be reissued in case of loss, damage or revised information. The expiry of the reissued tour guide card is the same as that of the old card.

2. An application for reissuance of the tour guide card includes:

a) An application form for reissuance of the tour guide card according to the form specified by the Minister of Culture, Sports and Tourism;

b) 02 3cm x 4cm color pictures;

c) Certified true copy of documents related to the revised information in case the card is reissued because information on the tour guide card is revised.

3. Procedures for reissuance of the tour guide card:

a) The person who applies for reissuance of the tour guide card shall submit 01 application to the issuing authority;

b) Within 10 days from the day on which a valid application is received, the issuing authority shall reissue the tour guide card to the applicant; in case of refusal, a written response stating reasons thereof must be given.

As regulated above, an application for reissuance of the tour guide card includes:

- An application form for reissuance of the tour guide card according to the form specified by the Minister of Culture, Sports and Tourism;

- 02 3cm x 4cm color pictures;

- Certified true copy of documents related to the revised information in case the card is reissued because information on the tour guide card is revised.

Do tour guides in Vietnam have to wear the tour guide card during the tour?

Pursuant to Clause 2.g Article 65 of the Law on Tourism in 2017:

Rights and obligations of tour guides

1. A tour guide has the following rights:

a) Participate in the socio-professional organizations for tour guiding;

b) Receive salary and other remunerations under the contract;

c) Complete refresher courses for tour guides;

d) In case of emergency or force majeure events, the tour guide has the right to adjust tour programs and standards of services provided for tourists.

2. A tour guide has the following obligations:

a) Guide tourists in conformity with the assignment order or the contract;

b) Observe and guide tourists to observe Vietnamese and local laws; local regulations; respect local customs and practices;

c) Provide tourists with information on the tour programs, services and lawful rights and interests of tourists;

d) Guide tourists in conformity with the tour program, be civilized, considerate and wholehearted towards tourists; inform the person in charge of provision of travel services of the change in the tour program at the request of tourists;

dd) Take responsibility for providing assistance in ensuring safety of tourists’ lives, health and property;

e) Complete the refresher course as prescribed in Clause 4, Article 62 of this Law;

g) Wear the tour guide card during the tour;

h) The international and domestic tour guides must bring the assignment order given by the enterprise organizing the tour program, and tour program in Vietnamese during the tour. In case the tour guide guides international tourists, he/she must bring the tour program in Vietnamese and foreign languages.

As regulated above, tour guides in Vietnam have the obligation to wear the tour guide card during the tour.

Therefore, they are compulsory to wear the tour guide card during the tour.

Best regards!