Can Banks Provide Account Holder Information to Other Individuals?

In Article 8 of Circular 19/2016/TT-NHNN, the following provisions are stipulated:

- Manufacturing, using, transferring, and circulating counterfeit cards.

- Engaging, organizing, or facilitating fraudulent card transactions; performing sham transactions at merchants (transactions do not involve the purchasing of goods or providing of services).

- Merchants charging surcharges or discriminating prices when cardholders use cards to pay for goods and services.

- Stealing, conspiring to steal card information; disclosing and providing card, cardholder, and transaction information not in accordance with the law.

- Unauthorized access or attempts to access, destroy programs or databases of the card issuance, payment systems, card switching, or electronic card transaction clearing systems.

- Using cards to conduct transactions for money laundering, terrorism financing, fraud, and other illegal activities.

=> Therefore, according to the aforementioned regulations, banks are not permitted to disclose or provide card, cardholder, and transaction information that is not conformable with the law. The bank's disclosure of account holder information to other individuals is a violation.

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