What are regulations on opening a non-stop electronic toll collection system (ETC) account in Vietnam?

What are regulations on opening a non-stop electronic toll collection system (ETC) account in Vietnam?

Pursuant to Article 10 of the Decision 19/2020/QĐ-TTg stipulating opening an ETC account in Vietnam as follows:

1. An ETC provider shall open an ETC account for a vehicle user on the ETC system upon the first installation of a transponder.

2. Each ETC account may be used for paying tolls charged to multiple vehicles, but each vehicle’s toll is paid solely from an ETC account.

3. An ETC account shall be stored in the data base of toll collection system, containing:

a) Contact information of the vehicle user: ID number or passport number; business identification number, place of residence address or head office address; phone number and email address receiving ETC invoices/documents.

b) Identification number of vehicle whose toll is paid from the ETC account.

c) Weight, number of seats, type, license plate.

d) Account balance, transaction history.

4. In case of any change of information prescribed in Point a, Point c Clause 3 of this Article, the vehicle user shall, within 10 days from the day on which the change occurs, notify the ETC provider to update such change in the ETC system.

5. Within 5 days after receiving such a notice of change as prescribed in point c clause 3 hereof, the motor vehicle registry shall update such change on the ETC system.

What are regulations on using an ETC account in Vietnam?

Pursuant to Article 11 of the Decision 19/2020/QĐ-TTg stipulating using an ETC account in Vietnam as follows:

1. The vehicle user may top up his/her ETC account (at the toll booth, via banking service and other form) to use ETC service as per regulation.

2. A road vehicle with transponder which has not enough balance in the ETC account to pay a toll on ETC lane must change to the mixed-use lane.

3. The ETC provider shall open an account in a commercial bank to receive tolls charged to vehicle users going through ETC booths.

4. The ETC provider is responsible for managing the amount of money that vehicle users topped up the accounts of the ETC provider as per the law.

What are actions against exemption from monthly collection, quarterly collection, annual collection and other arising cases in Vietnam?

Pursuant to Article 12 of the Decision 19/2020/QĐ-TTg stipulating actions against exemption from monthly collection, quarterly collection, annual collection and other arising cases in Vietnam as follows:

1. A vehicle exempt from toll as per the law, equipped with a transponder, when going through an ETC lane, will be automatically identified and allowed passage through the toll booth. Other vehicles exempt from toll shall use mixed-use lanes to go through toll booths.

2. Monthly, quarterly or annual collection

a) If a vehicle user wishes to pay monthly, quarterly or annual toll at one or certain ETC booth(s), the ETC provider shall deduct an amount equivalent to one-month toll, one-quarter toll or one-year toll from the ETC account at the time of registration.

b) When the vehicle that has registered monthly, quarterly, annual payment goes through such registered ETC booth, the ETC provider may not deduct any amount of money from the vehicle user’s ETC account. The road vehicle user shall both make monthly or quarterly payments to the registered ETC booth and maintain sufficient ETC account balance so as to go through other ETC booths.

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