Which Agency Will Resolve the First Complaint of Union Members According to the Latest Regulations?

According to Article 6 of the Regulation on the Union's resolution and participation in resolving complaints and denunciations issued together with Decision No. 333/QD-TLD in 2020, the authority to resolve complaints is stipulated as follows:

- Complaints related to the charter, resolutions, directives, regulations, administrative decisions, administrative acts, and disciplinary decisions of union members under the direct management of any union level shall be resolved by that respective union level as the first instance.

- The heads of administrative units, career units, and enterprises of the union are responsible for resolving complaints about their administrative decisions, administrative acts, and the acts of officials and public employees, and workers under their direct management.

- If the complaint has already been resolved in the first instance but the complainant continues to complain, the immediately superior union level is responsible for resolving the complaint in the second instance.

=> Thus, the resolution of complaints regarding disciplinary decisions of union members is handled by the union at the unit where you are currently employed. Please send your complaint to the union at your unit to be resolved in accordance with regulations.

The editorial board informs you.