What does application for issuance of the certificate of eligible motor vehicle warranty/maintenance center in Vietnam comprise?

1. What does application for issuance of the certificate of eligible motor vehicle warranty/maintenance center in Vietnam comprise? 

Pursuant to Clause 1, Clause 2, Article 22 of Decree 116/2017/ND-CP as amended by Clause 7, Article 1 of Decree 17/2020/ND-CP stipulating application for issuance of the certificate of eligible motor vehicle warranty/maintenance center as follows:

1. The Vietnam Register affiliated to the Ministry of Transport (hereinafter referred to as "inspecting authority”) shall have the power to issue certificates of eligible motor vehicle warranty/maintenance center.

2. An application for issuance of the certificate of eligible motor vehicle warranty/maintenance center includes:

a) A completed application form provided in the specimen No. 12 of Appendix II attached hereto;

b) A copy of the enterprise registration certificate or equivalent documents;

c) A record on capacity and facilities of the center provided in the specimen No. 13 of Appendix II attached hereto;

d) A copy of the document proving the motor vehicle repair shop has satisfied the requirements specified in Clauses 1, 5 and 7 Article 21 of this Decree.

Thus, you need to prepare application for issuance of the certificate of eligible motor vehicle warranty/maintenance center, including the above documents, and submit it to the Vietnam Register of the Ministry of Transport.

2. What are procedures for issuance of the certificate of eligible motor vehicle warranty/maintenance center in Vietnam? 

According to Clause 3, Article 22 of Decree 116/2017/ND-CP stipulating procedures for issuance of the certificate of eligible motor vehicle warranty/maintenance center as follows:

3. Procedures for issuance of the certificate of eligible motor vehicle warranty/maintenance center

a) The trader of motor vehicle warranty/maintenance center (applicant) shall submit 1 set of application mentioned in Clause 2 this Article, in person, by post or in any other satisfactory manner, to the inspecting authority;

b) If the application is invalid, the inspecting authority shall make a request for additional documents to the applicant within 5 working days from the day on which the application is received;

c) If the application is valid, the inspecting authority shall inform the applicant of specific time and organize an inspection visit within 5 working days from the day on which the application is received. Time limit for the inspection visit is 15 working days from the date of notification.

As soon as the inspection visit is finished, the inspecting authority shall inform the applicant of inspection results and remedial measures for unqualified items (if any);

d) The certificate of eligible motor vehicle warranty/maintenance center (provided in the specimen No. 15 of Appendix II attached hereto) shall be issued within 5 working days from the day on which the inspection results of the application are given and the inspection visit is satisfactory. If the application is rejected, the inspecting authority shall provide the applicant with a written explanation;

dd) The applicant shall receive the certificate, in person, by post (if required) or in any other satisfactory manner, from the inspecting authority;

e) Within 6 months from the first day of assessment, if the applicant fails to take remedial measures for unqualified items, the inspecting authority shall provide the applicant with a written notification of rejected assessment results and application. The applicant wishing to have the certificate issued shall re-follow the procedures specified in Clause 2 and Clause 3 this Article.

According to this Article, you must follow the above procedures for issuance of the certificate of eligible motor vehicle warranty/maintenance center in Vietnam.

Best Regards!