What are regulations on passenger transport businesses in Vietnam?

What are regulations on passenger transport businesses in Vietnam? - image from internet

Pursuant to Article 14 of the Circular 12/2020/TT-BGTVT stipulating passenger transport businesses in Vietnam:

- Comply with regulations set forth in Article 34 of the Decree No. 10/2020/ND-CP.

- Management and use of automobiles intended for transport business

+ Formulate and implement a technical maintenance (hereinafter referred to as “maintenance”) and repair plan to ensure automobiles are maintained and repaired as prescribed in the Circular No. 53/2014/TT-BGTVT dated October 20, 2014 of the Minister of Transport;

+ Formulate and update required information on employment of automobiles in the automobiles’ service history or automobile management software of the transport business using the Form in the Appendix 1 hereof;

+ Connect and update automobiles’ service history via the auto transport business management software of the Ministry of Transport (the Directorate for Roads of Vietnam) according to the roadmap specified in Point d Clause 3 Article 11 of the Decree No. 10/2020/ND-CP;

+ Use automobiles intended for transport business in accordance with Point a, Point b Clause 3 Article 11 and Article 13 of the Decree No. 10/2020/ND-CP.

- Management of drivers involved in transport business

+ Ensure that the drivers employed to operate double-decker sleeper buses have the experiences specified in Point c Clause 3 Article 11 of the Decree No. 10/2020/ND-CP;

+ Formulate and update required information on employment of drivers in the drivers’ work history or driver management software of the transport business using the Form in the Appendix 2 hereof;

+ Connect and update drivers’ service history via the auto transport business management software of the Ministry of Transport (the Directorate for Roads of Vietnam) according to the roadmap specified in Point d Clause 3 Article 11 of the Decree No. 10/2020/ND-CP;

+ Ensure that drivers comply with regulations on daily working hours, continuous driving hours and rest hours as specified in Clause 4 Article 11 of the Decree No. 10/2020/ND-CP.

- Directly manage their automobiles and drivers to transport passengers:

+ via application software assisting transport connection; or

+ via transport orders; or

+ under transport contracts.

- Decide transport tariffs.

- Establish or apply service quality standards

+ Enterprises and cooperatives conducting passenger transport business along fixed routes, by buses and by taxis shall establish or apply basic standards for passenger transport service quality issued by the Directorate for Roads of Vietnam. If an enterprise or cooperative establishes its own service quality standard, it must state the equivalent class of passenger transport service quality according to basic standards issued by the Directorate for Roads of Vietnam;

+ An enterprises or cooperative conducting passenger transport business along a fixed route before operating the route or upon any change to the service quality shall send a notification of class of service quality on routes to the stations at two ends of the route.

- Archive documents concerning management of transport activities for at least 03 years to serve the inspection work.

Best regards!