Does bus attendants have to wear name tags in Vietnam?

Does bus attendants have to wear name tags in Vietnam?

Pursuant to Article 36 of the Circular 12/2020/TT-BGTVT stipulating rights and responsibilities of drivers and attendants on buses as follows:

1. Correctly comply with the traffic safety procedure set forth in Article 4 hereof.

2. Wear name tags and uniforms provided by enterprises and cooperatives.

3. Correctly follow the approved running timetable and schedule.

4. Provide information about route itinerary and bus stops on routes at the request of passengers; instruct and assist passengers (especially passengers with a disability, pregnant women, the elderly and children) to get on and get off buses; remain polite to passengers.

5. Be entitled to refuse to transport passengers who pose threats to order, safety and security on buses or who are suffering from a dangerous disease; be entitled to refuse to transport banned, flammable or explosive goods, live animals and dirty food or luggage whose weight and dimensions exceeds the permissible limits specified in Clause 1 Article 37 hereof.

6. Have the responsibility to refuse to operate a bus if it is found that the bus is not conformable to the safety conditions or fails to be fitted with a tracking device or camera (for the bus required to be fitted with a camera) or the tracking device or camera is out of order.

7. Keep buses tidy, do not use technical measures, peripheral equipment and other measures to interfere in the camera operation, jam or scramble GPS and GSM or falsify tracking device’s or camera’s data.

8. Assume other responsibilities in accordance with regulations of the Law on Road Traffic, Decree No. 10/2020/ND-CP and other relevant regulations of law.

According to the above regulations, bus attendants must be responsible for wearing name tags and wearing uniforms in accordance with the model specified by the company.

If you lose your name tag, you should report it to the bus company where you work to get a new one. If you do not wear a name tag when you serve on the bus, you will be subject to administrative sanctions.

Does bus attendants have to wear name tags in Vietnam? - Source: internet

What are the fines imposed on bus attendants for not wearing name tags in Vietnam?

Pursuant to Article 31 of the Decree 100/2019/NĐ-CP stipulating penalties imposed upon attendants on buses, fixed-route passenger vehicles, contract-based passenger vehicles, and tourist vehicles violating traffic rules as follows:

1. A fine ranging from VND 80,000 to VND 100,000 shall be imposed for:

a) Failure to help passengers that are children or the elderly that cannot get on and off the vehicle themselves, the people suffering from mobility or visual impairments;

b) Failure to wear uniforms and name tags.

2. A fine ranging from VND 100,000 to VND 200,000 shall be imposed upon a bus attendant that collects money without giving tickets to passengers, or sells tickets at higher prices than prescribed rates.

3. A fine ranging from VND 300,000 to VND 400,000 shall be imposed upon an attendant on a fixed-route passenger vehicle that collects money without giving tickets to passengers, or sells tickets at higher prices than prescribed rates.

4. A fine ranging from VND 1,000,000 to VND 2,000,000 shall be imposed for:

a) Transfer passengers to another vehicle without their consent; threatening, humiliating passengers; fighting over passengers; forcing passengers to use services against their will;

b) Forcing passengers to get off the vehicle to avoid inspection by competent persons.

5. A fine ranging from VND 3,000,000 to VND 5,000,000 shall be imposed for assaulting passengers.

6. The person committing any of the violations specified in Clause 2, Clause 3 of this Article (overcharging passengers) shall be compelled to return the illegal profit earned from committing the violation.

As regulations above, a fine ranging from VND 80,000 to VND 100,000 shall be imposed on bus attendants for not wearing name tags in Vietnam.

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