What are responsibilities of study abroad consultancy service providers in Vietnam?

According to Clause 2, Article 15 of Decree 86/2021/ND-CP (Effective from December 1, 2021) regulating rights and responsibilities of study abroad consultancy service providers in Vietnam, in which:

2. Responsibilities of study abroad consultancy service providers

a) Register for Certificate for study abroad consultancy service provision as per the law;

b) Provide study abroad consultancy service within 45 working days from the date on which Certificate for study abroad consultancy service provision is issued;

c) Provide honest information on requirements relating to quality control conditions of foreign education program and education institutions; estimated tuition, subsistence allowance, and related costs; living conditions, overtime working policies according to regulations of host countries; possible difficulties, risks, and disadvantages when studying abroad;

d) Sign contracts for study abroad consultancy service provision with individuals who wish to study abroad or parents, legal guardians on voluntary, agreement basis and satisfactory to the following principles:

- Contracts for study abroad consultancy service provision must clarify majors, name of education institutions, host countries, studying periods, graduation degrees or certificates; costs and salaries related study abroad consultancy services to be incurred by learners or parents or legal guardians thereof; rights, responsibilities, and commitment of each party; risk management solutions;

- Only sign contracts for study abroad consultancy services; do not sign contracts for international students pursue part-time degree.

dd) Do not authorize or receive authorization of other study abroad consultancy service providers to provide study abroad consultancy services for individuals who wish to study abroad;

e) Publicly post information at head offices and on website of study abroad consultancy service providers; assume legal responsibilities for accuracy of declared information and contents.

- Decision on establishment of organizations or Enterprise registration certificate;

- Certificate for study abroad consultancy service provision issued by competent authority;

- Lists of study abroad consultants including full name, degrees, certificates satisfactory to regulations and law, in which consultants must undergo study abroad consultancy training and receive certificates under Article 16 hereof;

- Information related to majors, training level, quality control, or education quality accreditation of foreign education institutions which have entered into agreement on cooperation or representation for admission with study abroad consultancy service providers;

- Information on tuition, subsistence allowance, and service fees.

- Submit reports on provision of study abroad consultancy services to supervisory agencies on an annual basis.

g) Maintain relationship and cooperation with foreign education institutions, monitor, and assist international students during the period of studying abroad; encourage international students to update information on the Database under Clause 1 Article 4 hereof. Actively cooperate with relevant agencies to protect rights and legal benefits of international students;

h) Store documents on sending Vietnamese nationals abroad for studying during the period in which international students study abroad and maintain relationship with the international students after graduation, provide assessment on effectiveness of consultancy affairs for bringing Vietnamese nationals abroad for studying at request of regulatory agencies;

i) Implement reporting policies according to Article 28 hereof.

Best Regards!