What are principles for handling of complaints, petitions against the people's police in Vietnam?

What are principles for handling of complaints, petitions against the people's police in Vietnam? What are regulations on receipt of complaints/petitions in the people's police in Vietnam? Please advise according to latest regulations. 

1. What are principles for handling of complaints, petitions against the people's police in Vietnam?

Pursuant to Article 3 of Circular 19/2022/TT-BCA (effective from June 15, 2022), principles for handling of complaints, petitions against the people's police are as follows:

1. The handling of complaints must ensure compliance with the law; in a fast, timely; clear, unified manner and enable agencies, organizations and individuals in carrying out procedures pertaining to complaints, petitions.

2. The complaint must be sent and transferred to the proper agency, organization, unit or competent person.

2. What are regulations on receipt of complaints/petitions in the people's police in Vietnam?

Pursuant to Article 5 of Circular 19/2022/TT-BCA stipulating receipt of complaints/petitions in the people's police as follows:

Complaints/petitions are received for classification and processing from the following sources:

1. Complaints/petitions sent by postal service; to comment boxes of agencies and units in the People's Public Security.

2. Complaints/petitions made in person by individuals or representatives of agencies or organizations to a police agency.

3. Complaints/petitions submitted by leaders of the Party, State, National Assembly deputies, National Assembly Delegation, agencies of the National Assembly and the National Assembly Standing Committee, Vietnam Fatherland Front Committee and member organizations of the Front, press agencies and other agencies, organizations and units transferred in accordance with law.

Best Regards!

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