The responsibilities and powers of the Supreme Court's receptionist in Vietnam
What are regulations on the responsibilities and powers of the Supreme Court's receptionist in Vietnam? Looking forward to a prompt response.
The responsibilities and powers of the Supreme Court's receptionist in Vietnam (Image from the Internet)
Responsibilities and powers of the court's receptionist are stipulated in Article 3 of the Regulations issued together with Decision 308/QD-TANDTC in 2020 on the Regulations on receiving citizens at the Supreme People's Court, specifically as follows:
- When receiving citizens, the receptionist must wear the court's uniform, and carry the official card as required.
- Request complainants, accusers, petitioners, or informants to clearly state their full name, address, or present personal documents, power of attorney (if any); have a written complaint or clearly present the content of the complaint, accusation, petition, or feedback; provide necessary information, documents for receiving and handling the case.
- Maintain a proper attitude, respect citizens, listen, receive complaints, accusations, petitions, or feedback or fully and accurately record the content presented by the complainants, accusers, petitioners, or informants.
- Explain, guide complainants, accusers, petitioners, or informants to comply with the principles, policies, laws, conclusions, decisions that have legal effect of the competent authority; guide complainants, accusers, petitioners, or informants to the correct authority or person with the authority to resolve the issue.
- In cases where complainants, accusers, petitioners, or informants do not have a written complaint, accusation, petition, or feedback, the receptionist guides them to write a letter or accurately record the content of the complaint, accusation, petition, or feedback in writing and request them to sign or mark it; if the presented content is unclear or incomplete, the receptionist suggests the complainants, accusers, petitioners, or informants to provide additional information or evidence.
In cases where the letter contains both a complaint and a petition, the receptionist guides the sender to write separate letters to complain, accuse, petition, or provide feedback to the competent authority, organization, or unit in accordance with the law.
- Request violators of the reception rules to cease their violations; if necessary, make a record of the violation and request the competent authorities to handle it in accordance with the law.
- Handling complaints, accusations, petitions, or feedback received through the receptionist is carried out in accordance with the provisions of Article 26, Article 28 of the Law on Receiving Citizens in 2013 and other relevant regulations of the Supreme People's Court.
Best Regards!
