Is the Reception of Citizens Required to be Publicized?

Is it mandatory to publicize citizen receptions? Which document regulates this matter?

As stipulated in Article 3 of the Law on Citizen Reception 2013:

Article 3. Principles of citizen reception

Citizen reception must be conducted at the citizen reception place of the agency, organization, or unit.
Citizen reception must ensure openness, democracy, promptness; simple and convenient procedures; confidentiality and safety for whistleblowers according to the provisions of law; ensuring objectivity, equality, and non-discrimination during citizen reception.
Respect and facilitate citizens in exercising their rights to make complaints, denunciations, petitions, and reflections according to the provisions of law.

=> Thus, according to the above regulations, citizen reception must be conducted openly.

Sincerely.

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