How is the extension of resolving complaints in Social Insurance regulated?
Based on Clause 3, Article 24 of Decision 378/QD-BHXH in 2020, the extension for settling denunciations is regulated as follows:
During the verification process, if it is determined that the content of the denunciation is complex or particularly complex according to Clause 2, Clause 3, Article 3 of Decree No. 31/2019/ND-CP, then it is proposed that the Head of the agency issue a decision to extend the settlement of the denunciation (Form No. 31/KNTC).
=> To understand more about complex or particularly complex denunciations, please refer to Decree 31/2019/ND-CP.
Respectfully!
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