Creating a Receipt for Dossier and Documents Regarding Citizen Reception in the Social Insurance Agency: Procedures and Implementation

Pursuant to Clause 6, Article 12 of Decision No. 378/QD-BHXH 2020 stipulating the issuance of Receipt of Records and Documents as follows:

During the citizen reception process, if the citizen provides records and documents, the receptionist shall only accept copies and photocopies, and compare them with the originals (if available). At the same time, a Receipt (Form No. 01/GBN) must be made, clearly indicating each type of information, document, evidence, the condition of the information, documents, evidence, and the confirmation of the provider. The Receipt is made in 03 copies: 01 copy is given to the citizen, 01 copy is kept at the citizen reception location, and 01 copy is filed into the complaint, denunciation, petition, reflection resolution dossier (if available). In case the citizen has not provided sufficient records and documents as required, the receptionist shall issue an appointment slip (Form No. 03/TCD) requesting the citizen to provide additional documents.

Sincerely!