Vietnam: Guidelines for handling administrative procedures via the National Single Window

According to Vietnam’s current regulations, “handle administrative procedures via the National Single Window” refers to the process where the declarant submits e-documents and information to carry out customs procedures and other administrative procedures related to exports, imports and in-transit goods and outbound, inbound and in-transit vehicles via the Vietnam National Single Window (VNSW). It also refers to the process where administrative procedures handling authorities decide to permit export, import and transit of goods and exit, entry and transit of vehicles via the VNSW; and customs authorities decide to grant customs clearance and announce handling results via the VNSW.

Administrative procedures via Vietnam National Single Window shall be handled in the order specified in Decree No. 85/2019/NĐ-CP of Vietnam’s Government as follows:

- The declarant or handling authority submits information concerning the administrative procedure via the VNSW;

- The VNSW receives the information, assigns a number to the dossier and forwards it to specialized processing systems;

- Handling authorities receive and handle the information, inform the process of receipt and handling, and announce the handling result via the VNSW;

- The VNSW informs the process of receipt and handling, handles the information, and announces the handling result to the declarant and relevant specialized processing systems.

Responsibilities of declarants:

- Declare, submit administrative dossiers and fulfill requirements for procedures handling from handling authorities upon carrying out administrative procedures via the VNSW;

- Declarants may use the tools provided by data transmission service providers to create information to fulfill the responsibilities prescribed in this Point;

- Pay tax, fees, charges and other amounts payable as prescribed by law;

- Be answerable to the law for accuracy and honesty of the declared information and submitted or presented documents; and consistency between physical documents and e-documents.

Responsibilities of handling authorities:

- Handle administrative procedures as prescribed by relevant laws;

- Send licenses or announce handling results for exports, imports and in-transit goods; and outbound, inbound and in-transit vehicles via the VNSW;

- Customs authorities shall decide to grant clearance to exports, imports and in-transit goods on the basis of the licenses and handling results received on the electronic customs data processing system from handling authorities via the VNSW.

In case of a technical problem or force majeure event that impedes handling of administrative procedures via the VNSW, such procedures shall be carried out according to regulations of Article 17 herein.

View other provisions at Decree No. 85/2019/NĐ-CP of Vietnam’s Government, effective from January 01, 2020.

Thu Ba

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