What are some new regulations on handling complaints and petitions related to complaints and denunciations from June 27, 2022 in Vietnam?
- What are the latest regulations on handling complaints and petitions related to complaints and denunciations in Vietnam?
- What are the previous regulations on handling petitions, complaints and denunciations in Vietnam?
- What are the regulations on coordination, reporting and management of complaints and denunciations in Vietnam?
What are the latest regulations on handling complaints and petitions related to complaints and denunciations in Vietnam?
According to Article 9 of the Regulation on handling complaints and petitions related to complaints and denunciations at the Ministry of Justice promulgated together with Decision 1428/QD-BTP in 2022, providing for handling complaints and denunciations:
- Complaints and petitions related to complaints and denunciations shall be handled as complaints or denunciations in accordance with the law and this regulation.
- complaints and petitions that are not under the competent handling of units under the Ministry, the head of the unit considers and decides to transfer the application and attached documents (if any) to the competent agency, organization or persons to settle according to the provisions of law.
- An application with many different contents: For an application with many different contents under the handling competence of many agencies, organizations or units, the application handler shall instruct the applicant to separate each content for submission to the right agency, organization or unit for settlement.
- An application which is under the competent handling of the procedure-conducting or judgment-executing agency; elected office; political, socio-professional organizations, social organizations, socio-professional organizations, religious organizations; public service provider, state-owned enterprises, and heads of units shall guide applicants to submit applications or forward them to competent agencies, organizations or units for settlement in accordance with law.
What are some new regulations on handling complaints and petitions related to complaints and denunciations from June 27, 2022 in Vietnam? (Image from the internet)
What are the previous regulations on handling petitions, complaints and denunciations in Vietnam?
According to Article 9 of the Regulation promulgated together with Decision 1428/QD-BTP in 2022 on handling complaints and petitions related to complaints and denunciations specified in this Regulation include:
The handling of complaints and petitions related to complaints and denunciations shall comply with the provisions of Article 16 of Circular 04/2010/TT-TTCP:
"Article 16. Complaint- and denunciation-related reports and petitions
1. For complaint- or denunciation-related reports or petitions which fall under their settling competence, petition-handling officers shall propose the heads of their agencies to accept them for settlement under law. The proposal on acceptance of reports and petitions shall be made according to a set form.
2. For complaint- or denunciation-related reports and petitions which fall beyond their settling competence, petition-handling officers shall propose the heads of their agencies to consider and decide to transfer them together with enclosed documents (if any) to competent agencies, units or persons for settlement under law. The transfer of reports and petitions shall be made according to a set form."
What are the regulations on coordination, reporting and management of complaints and denunciations in Vietnam?
According to the Regulation on handling complaints, denunciations and complaints and petitions with contents of complaints and denunciations at the Ministry of Justice promulgated together with Decision 1428/QD-BTP in 2022, it stipulates:
- Article 10 provides for coordination in settlement of complaints and denunciations as follows:
+ Agencies and officials assigned to the Ministry's tasks are responsible for actively, fully and timely coordination in coordination requests of the person responsible for verifying, making conclusions and recommendations for settlement of complaints and denunciations. fox.
- According to Article 11 regulations on reporting and settlement of complaints and denunciations as follows:
+ Quarterly, every 6 months, 9 months and annually, units under the Ministry are responsible for sending reports to the Inspectorate of the Ministry to summarize and report to the Minister on the receipt, handling and settlement of applications. complaints, denunciations, reflections and petitions shall be sent to the Ministry of Justice.
+ The Ministry Inspector shall assume the prime responsibility for, and coordinate with the units under the Ministry in, making ad hoc reports at the request of the Minister and competent agencies.
Article 12 provides for the management of complaint and denunciation settlement as follows:
+ The Chief Inspector shall assist the Minister in performing state management of the settlement of complaints and denunciations within the scope of management of the Ministry of Justice;
+ Guide, examine, inspect, urge and request units under the Ministry to handle, settle complaints and denunciations and execute decisions on complaint settlement and conclude denunciation contents.
+ Heads of units under the Ministry are responsible for managing the settlement of complaints and denunciations within their units.
Thus, the above are the revised regulations on handling petitions and reflections with complaints and denunciations in 2022.
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