How to manage complaint settlement in the People's Public Security from June 15, 2022?

Recently, the Ministry of Public Security has issued Circular 19/2022/TT-BCA on the receipt, handling and settlement of complaints and reports in the People's Police. Accordingly, how will the management and settlement of complaints have new regulations compared to the past?

Regulations on management of complaint settlement of the People's Police Inspector?

Pursuant to Article 17 of Circular 19/2022/TT-BCA stipulates as follows:

“Article 17. Management of complaint settlement by Inspectors of the People's Public Security
1. The Inspector of the Ministry of Public Security shall assist the Minister of Public Security in performing the unified state management of:
a) Settle administrative complaints, disciplinary complaints;
b) Monitor the results of complaint settlement in the field of criminal procedure and criminal judgment execution in the People's Police.
2. Police Inspectors assist heads of police agencies and units at the same level in performing the unified state management of:
a) The settlement of administrative complaints and disciplinary complaints of units and localities;
b) Monitor the results of complaint settlement in the field of criminal procedure and criminal judgment execution of the unit and locality.
3. For police units or localities that do not have an inspection organization, the management of complaint settlement work shall be assigned and organized by the head of police of that unit or locality in accordance with regulations. provisions of the law.”

Accordingly, the People's Public Security Inspectorate must uniformly manage the settlement of administrative complaints, disciplinary complaints and monitor the results of the settlement of complaints in the criminal domain in the People's Public Security.

In addition, the People's Public Security Inspectorate also cooperates with the heads of agencies and police units at the same level to unify the state management of complaint settlement at the units and localities and monitor the settlement results. settle complaints in the criminal domain at the unit and locality.

Quy định mới nhất về quản lý công tác giải quyết khiếu nại trong Công an nhân dân sẽ có hiệu lực vào ngày 15/6/2022?

How to manage complaint settlement in the People's Public Security from June 15, 2022?

Regulations on the management of complaint settlement by investigating bodies in the People's Public Security?

Pursuant to Article 18 of Circular 19/2022/TT-BCA stipulates as follows:

“Article 18. Management of complaint settlement by investigating bodies in the People's Public Security
1. The Office of the Investigative Police Agency of the Ministry of Public Security is responsible for monitoring and synthesizing the settlement of complaints in the field of criminal proceedings by the investigating police force at all levels.
2. The Office of the Investigative Security Agency of the Ministry of Public Security is responsible for monitoring and synthesizing the settlement of complaints in the field of criminal proceedings by the investigative security forces at all levels.
3. Investigating agencies assist heads of police agencies and units of the same level in managing complaints in the field of criminal procedure of their units or localities.”

Accordingly, the agencies responsible for managing the complaint settlement work of the People's Public Security investigating agency will be the Office of the Investigative Police Department of the Ministry of Public Security; Office of the Investigative Security Agency of the Ministry of Public Security and the Investigation Agency.

Regulations on management of complaint settlement of criminal judgment execution agencies in the People's Public Security?

According to Article 19 of Circular 19/2022/TT-BCA stipulating as follows:

“Article 19. Management of complaint settlement by criminal judgment execution agencies in the People's Public Security
1. The Police Department in charge of prisons, compulsory education institutions, reformatory schools The Ministry of Public Security is responsible for monitoring and summarizing the settlement of complaints in the field of criminal judgment execution in the People's Public Security Forces. people.
2. The criminal judgment execution management agency of the Ministry of Public Security, the criminal judgment execution agency of the provincial-level police department, the criminal judgment execution agency of the district-level police department, shall assist the heads of agencies and units. The police at the same level shall manage the complaint settlement in the field of criminal judgment execution of the unit or locality.”

Thus, the Police Department managing prisons, compulsory educational institutions, reformatories of the Ministry of Public Security and the criminal judgment execution management agencies at all levels will manage the complaint settlement work of the enforcement agencies. criminal judgment in the People's Public Security.

What are the responsibilities of the People's Public Security Inspectorate?

Pursuant to Article 20 of Circular 19/2022/TT-BCA stipulates as follows:

“Article 20. Responsibilities of Inspectors of People's Public Security
1. Police inspectors at all levels are responsible for advising and proposing heads of police agencies and units to settle complaints within their competence; except for the first complaint about the decision to discipline police officers and soldiers.
2. In case of complaint about the first-time complaint settlement decision about disciplinary action against police officers and soldiers, Police Inspectors at all levels shall advise and propose to assign competent authorities in the People's Public Security to accept handled and resolved according to regulations.
3. In the case of complaints about disciplinary decisions of academy directors, principals of People's Public Security schools, which have been settled for the first time, but still have complaints, or the first-time complaints have expired but have not been resolved, the Inspector The Ministry of Public Security shall assume the prime responsibility for, and coordinate with functional units in, advising competent persons to settle according to the provisions of law.”

Accordingly, police inspectors at all levels must advise and propose to heads to settle complaints within their competence.

The above are regulations on the management of complaint settlement in the People's Police.

Circular 19/2022/TT-BCA takes effect on June 15, 2022.

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