What are the ways to request unlocking of eID accounts in Vietnam?
What are the ways to request unlocking of eID accounts in Vietnam?
Pursuant to the provisions of Clause 5, Article 19 of Decree 59/2022/ND-CP stipulates as follows:
Locking and unlocking eID accounts
...
5. Ways to request locking and unlocking of eID accounts
a) The eID holder takes the steps specified in the instructions given on the VNeID app to request locking of an eID account;
b) The requesting eID holder must contact the switchboard receiving and responding to requests related to electronic identification and authentication; provide verified information about the eID account holder to request locking or unlocking of the eID account;
c) The requesting eID holder must contact the electronic identification and authentication regulator; provide verified information about the eID account holder to request locking or unlocking of the eID account.
6. Locking or unlocking an eID account at the request of the procedure-conducting agency or competent regulatory authority
The requesting procedure-conducting agency or competent regulatory authority must sent a written request for locking or unlocking of an eID account, clearly stating locking reasons and period of time, to the equivalent-level electronic identification and authentication regulator.
Thus, based on the above regulations, the ways to request unlocking of eID accounts:
- The requesting eID holder must contact the switchboard receiving and responding to requests related to electronic identification and authentication; provide verified information about the eID account holder to request locking or unlocking of the eID account;
- The requesting eID holder must contact the electronic identification and authentication regulator; provide verified information about the eID account holder to request locking or unlocking of the eID account.
What are the ways to request unlocking of eID accounts in Vietnam?
How to unlock eID accounts in Vietnam?
Pursuant to the provisions of Clause 4, Article 19 of Decree 59/2022/ND-CP stipulates as follows:
Locking and unlocking eID accounts
...
4. Unblocking eID accounts
a) The electronic identification and authentication automatically unlocks an eID account immediately when grounds for automatically locking that eID account no longer exist;
b) If a procedure-conducting agency, competent regulatory authority or service user requests an eID account to be unlocked, the account unlocking request must be sent to the Police to seek their approval for such request.
c) Within 02 working days, the request-receiving Police’s head can approve the unlocking request in the case specified in point b of clause 2 of this Article, and notify this to the agency or entity making the account unlocking request and the eID holder. In case of rejection, a written reply with clear reasons for such rejection must be sent.
...
Thus, based on the above regulations, the electronic identification and authentication automatically unlocks an eID account immediately when grounds for automatically locking that eID account no longer exist;
If a procedure-conducting agency, competent regulatory authority or service user requests an eID account to be unlocked, the account unlocking request must be sent to the Police to seek their approval for such request.
Within 02 working days, the request-receiving Police’s head can approve the unlocking request in the case specified in point b of clause 2 of Article 19 of Decree 59/2022/ND-CP, and notify this to the agency or entity making the account unlocking request and the eID holder. In case of rejection, a written reply with clear reasons for such rejection must be sent.
Who has the authority to issue decisions to unlock eID accounts in Vietnam?
Pursuant to the provisions of Article 20 of Decree 59/2022/ND-CP stipulates as follows:
Authority to grant eID accounts and issue decisions to lock or unlock eID accounts
1. Director of the Police Department on Administrative Management of Social Order under the Ministry of Public Security shall be mandated to issue eID accounts; issue decisions on automatic locking or unlocking of eID accounts on the electronic identification and authentication system, and requests for locking or unlocking of eID accounts of central department-, equivalent- or higher-level agencies.
2. Directors of Police Sub-Departments on Administrative Management of Social Order under Police Departments of provinces and centrally-affiliated cities shall be mandated to issue decisions on eID account locking or unlocking requests filed to these Police Departments.
3. Directors of Police Divisions of districts shall be mandated to issue decisions on eID account locking or unlocking requests that the Divisions receive.
4. Directors of Police Sub-Divisions of communes shall be mandated to issue decisions on eID account locking or unlocking requests that the Sub-Divisions receive.
Accordingly, people with authority issue decisions to unlock eID accounts include:
- Director of the Police Department on Administrative Management of Social Order under the Ministry of Public Security shall be mandated to issue eID accounts; issue decisions on automatic locking or unlocking of eID accounts on the electronic identification and authentication system, and requests for locking or unlocking of eID accounts of central department-, equivalent- or higher-level agencies.
- Directors of Police Sub-Departments on Administrative Management of Social Order under Police Departments of provinces and centrally-affiliated cities shall be mandated to issue decisions on eID account locking or unlocking requests filed to these Police Departments.
- Directors of Police Divisions of districts shall be mandated to issue decisions on eID account locking or unlocking requests that the Divisions receive.
- Directors of Police Sub-Divisions of communes shall be mandated to issue decisions on eID account locking or unlocking requests that the Sub-Divisions receive.
LawNet