What are the procedures for receiving notifications and denunciations of domestic violence via the Hotline in Vietnam?

What are the procedures for receiving notifications and denunciations of domestic violence via the Hotline in Vietnam? - asked Mrs. T (Hanoi, Vietnam)

Vietnam: How to notify and denounce domestic violence via the Hotline?

Pursuant to the provisions of Article 9 of Decree 76/2023/ND-CP, the procedures for receiving and handling notifications and denunciations of domestic violence via the Hotline are as follows:

(1) Domestic violence victims or authorities, organizations, and individuals detecting domestic violence acts shall immediately call the Hotline to notify and denounce domestic violence.

(2) Receivers of notifications and denunciations of domestic violence via the Hotline shall record the information in writing following Form No. 03 of the Appendix enclosed with the Decree 76/2023/ND-CP while providing psychological counseling and skills in responding to domestic violence acts for the information providers.

(3) After receiving notifications or denunciations of domestic violence, receivers prescribed in (2) shall inform Presidents of the People's Committees of communes where the domestic violence acts occur for settlement under domestic violence prevention and combat laws.

(4) Presidents of People’s Committees of communes receiving notifications as prescribed in (3) shall handle the notifications and denunciations of domestic violence following Article 11 of the Decree 76/2023/ND-CP. In case the victims in the notifications or denunciations of domestic violence are children, the handling shall comply with children laws.

What are the procedures for receiving notifications and denunciations of domestic violence via the Hotline in Vietnam? (Image from the Internet)

Are there any other places to receive notifications and denunciations of domestic violence acts in Vietnam? What are the procedures for handling notifications and denunciations?

Pursuant to the provisions of Article 19 of the Law on Prevention and Combat against Domestic Violence 2022, addresses that receive notifications and denunciations of domestic violence acts include:

- The People’s Committees of communes where domestic violence acts occur;

- Public Security Agencies and Border Guard Stations close to areas where domestic violence acts occur;

- Educational institutions where domestic violence victims are learners;

- Village Heads, Heads of Sub-Quarters, Heads of Vietnamese Fatherland Front Departments in residential areas where domestic violence acts occur;

- Heads of socio-political organizations of communes where domestic violence acts occur;

- National hotline for domestic violence prevention and combat.

In addition, submission of notifications and denunciations of domestic violence acts shall be performed under the following forms:

- Calls or messages;

- Letters or applications;

- Direct notification.

Next, based on the provisions of Article 10 of Decree 76/2023/ND-CP, the reception and processing of information is as follows:

Procedures for receiving notifications and denunciations of domestic violence via addresses prescribed in Points a, b, c, d, and dd Clause 1 Article 19 of the Law on Prevention and Combat against Domestic Violence 2022:

- When receiving notifications and denunciations of domestic violence in person or via phone calls, receivers shall record the information in writing following Form No. 04 of the Appendix enclosed with this Decree 76/2023/ND-CP while providing psychological counseling and skills in responding to domestic violence acts for the information providers;

- When receiving notifications and denunciations of domestic violence via messages, applications, or letters, receivers shall record the information in writing following Form No. 05 of the Appendix enclosed with Decree 76/2023/ND-CP

Procedures for handling notifications and denunciations of domestic violence sent to addresses prescribed in Points a, b, c, d, and dd Clause 1 Article 19 of the Law on Prevention and Combat against Domestic Violence 2022:

- Public Security Authorities and Border Guard Stations receiving notifications or denunciations of domestic violence shall promptly prevent and handle domestic violence acts within their jurisdiction while reporting such incidents to Presidents of People’s Committees of communes where domestic violence acts occur. In case the victims in the notifications or denunciations of domestic violence are children, the handling shall comply with children laws;

- Immediately after receiving notifications and denunciations of domestic violence, entities prescribed in Points c, d, and dd Clause 1 Article 19 of the Law on Prevention and Combat against Domestic Violence shall notify Presidents of People's Committees of communes where domestic violence acts occur and prevent the acts and provide support and protection for the domestic violence victims within their capacity.

- Authorities, organizations, and individuals receiving notifications and denunciations of domestic violence shall cooperate with state authorities and competent persons according to domestic violence prevention and combat laws in verifying notifications and denunciations upon requests.

- Public Security Authorities and Border Guard Stations prescribed in Point a Clause 2 of Article of Decree 76/2023/ND-CP shall provide notifications of the handling results of notifications and denunciations of domestic violence upon requests from authorities, organizations, or individuals providing such notifications or denunciations.

Vietnam: What is domestic violence?

Pursuant to the provisions of Clause 1, Article 2 of the Law on Prevention and Combat against Domestic Violence 2022, Domestic violence means an intentional act of a family member causing or potentially causing physical, mental, sexual, or economic harm to other family members.

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