What are the conditions for hotel business? What are the mandatory requirements for infrastructure and services to be satisfied by a hotel?
Where is the place suitable for the construction of each category of tourist accommodation?
According to current regulations, the categories of tourist accommodation establishments according to Article 21 of Decree 168/2017/ND-CP of Vietnam as follows:
“Article 21. Categories of tourist accommodation establishments
1. Hotel: it must satisfy requirements for quality of infrastructure, equipment and services necessary to serve tourists, including hotel resort, motel, floating hotel and city hotel.
a) Hotel resort: it is built in the form of blocks or complex of villas, apartments and low-rise buildings and apartments in areas with beautiful natural landscape;
b) Motel: it is built near roads and has parking lots to serve accommodation demands of tourists who use road vehicle (mopeds, motor vehicles) to travel or take a break during a long drive;
c) Floating hotel: it floats on the surface of the water and is able to move when necessary;
d) City hotel: it is constructed in urban areas.
2. Tourist villa: it is built for lease and furnished with all necessary equipment and amenities so that tourists can serve themselves during their stay.
3. Tourist apartment: it is furnished with all necessary equipment and amenities so that tourists can serve themselves during their stay.
4. Cruise ship: it is a water way vehicle that is equipped with sleeping rooms to serve tourists' accommodation demands.
5. Tourist guest house: it is furnished with all necessary equipment and amenities to serve tourists.
6. Homestay: it is a house with areas furnished with necessary equipment and amenities to serve tourists' accommodation demands. Tourists live with the house owner’s family.
7. Tourist campsite: it is an area planned in areas with beautiful natural landscape and necessary infrastructure and services provided for campers.”
What are the conditions for hotel business? What are the mandatory requirements for infrastructure and services to be satisfied by a hotel?
What are the conditions for hotel business?
Conditions for hotel business are currently prescribed in the 2017 Law on Tourism of Vietnam and guiding documents, specifically as follows:
According to Article 48, Article 49 of the 2017 Law on Tourism of Vietnam, the hotel business belongs to the accommodation service business, so it is necessary to comply with the regulations on the accommodation service business:
“Article 48. Categories of tourist accommodation establishments
1. Hotel.
2. Tourist villa.
3. Tourist apartment.
4. Cruise ship.
5. Tourist guest house.
6. Houses with rooms for rent.
7. Tourist campsite.
8. Other tourist accommodation establishments.
Article 49. Conditions for tourist accommodation service business
1. The conditions for tourist accommodation service business:
a) Have registered business in accordance with regulations of law;
b) Meet the conditions for security and order, fire prevention and fighting, environmental protection and food safety in accordance with regulations of law;
c) Meet the minimum conditions for infrastructure and services provided for tourists.
2. The Government shall elaborate Point c, Clause 1 of this Article.”
What are the mandatory requirements for infrastructure and services to be satisfied by a hotel?
According to Article 22 of Decree 168/2017/ND-CP of Vietnam, which has been amended and supplemented by Clause 1, Article 5 of Decree 142/2018/ND-CP of Vietnam as follows:
“Article 22. Mandatory requirements for infrastructure and services to be satisfied by a hotel
2. There must be at least 10 bedrooms, reception and shared toilets.
3. Hotel resorts and motels must have parking lots.
4. Hotel resorts, floating hotels and motels must have kitchens, dining rooms and provide food services.
5. There must be beds, mattresses, duvets, pillows, face towels, towels. Mattress, duvet and pillow covers must be changed for every new guest.
6. Staff must be available 24 hours a day.”
Is the hotel business required to apply for rating?
Article 50 of the 2017 Law on Tourism of Vietnam stipulates as follows:
“Article 50. Ratings of tourist accommodation establishments
1. The owner of a tourist accommodation establishment may voluntarily apply for rating of the establishment by a competent authority.
2. Hotels, tourist villas, tourist apartments and cruise ships shall be rated according to the national standards. Tourist accommodation establishments shall be rated according to a 05 star system.
3. The power to rate tourist accommodation establishments:
a) The General Department of Tourism has the power to assign 04-star and 05-star ratings.
b) The tourism authority of the province shall assign as 01-star, 02-star and 03-star ratings.”
Thus, the owner of a tourist accommodation establishment may voluntarily apply for rating of the establishment by a competent authority.
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