Vietnam: What are the instructions for receiving the lump-sum social insurance payout in 2024? What are the online procedures for receiving the lump-sum social insurance payout?
What are the instructions for receiving the lump-sum social insurance payout in Vietnam in 2024?
Under the current regulations in Article 110 of the Law on Social Insurance 2014, Decision 222/QD-BHXH 2021, the procedures for receiving the lump-sum social insurance payout in case of directly submitting paper applications to the social insurance agency Vietnam are specified as follows:
Step 1. Prepare and submit the application
The employee prepares 01 application and submits it to the social insurance agency of his/her residence.
Step 2. The Social Insurance Agency receives the application and processes it according to regulations.
Step 3. Get Result
The employee receives results, including:
- Decision on receiving the lump-sum social insurance payout;
- Statement of social insurance premium payment process;
- Amount of lump-sum social insurance payout.
Tim limit for settlement: within 05 working days from the date the social insurance agency receives the complete application according to regulations.
Thus, the procedures for receiving the lump-sum social insurance payout shall comply with the above steps.

What are the online procedures for receiving the lump-sum social insurance payout in Vietnam?
The online procedures for receiving the lump-sum social insurance payout in Vietnam shall be carried out through the National Public Service Portal according to the following steps:
Step 1. Prepare and submit the application
The employee prepares 01 electronic application and submits it at the National Public Service Portal according to the following steps:
- Log in to his/her account on the National Public Service Portal;
- In the search bar, type in the content "Enjoy lump-sum social insurance payout" and press Enter or click on the magnifying glass icon ;
- Select the social insurance agency of his/her residence in the section "Select the agency carrying out the procedures" and click "Agree";
- Select "Submit online";
- Declare information provided on the Public Service Portal, digitally sign Form No. 14A-HSB;
- Upload electronic application for submission directly on the Public Service Portal;
- Enter the confirmation code and click Submit.
Step 2. The Social Insurance Agency receives the application and processes it according to regulations.
Step 3. Get Result
- If the application is valid, issue a notice of electronic application processing and return the results and respond to the processing status on the National Public Service Portal;
- In case the application is incorrect or insufficient, a notice shall be sent to the employee.
In addition, based on the content in the List of administrative procedures issued together with Decision 222/QD-BHXH in 2021 and the procedures for settling enjoyment of the lump-sum social insurance payout to pilot authentication via digital signatures integrated in mobile applications according to Decision 422/QD-TTg issued together with Decision 3612/QD-BHXH in 2022, persons subject to receiving the lump-sum social insurance payout when making an application for receiving the lump-sum social insurance payout should note the following matters:
- Applications submitted via electronic transactions must be converted from paper application to electronic application;
- Conditions for carrying out the online procedures for receiving the lump-sum social insurance payout via the National Public Service Portal include:
+ Have an electronic social insurance book;
+ Have an account on the National Public Service Portal and a digital signature integrated in the application on mobile devices.
Thus, persons applying for the lump-sum social insurance payout should pay attention to the above contents.
In 2024, what does the application for receiving the lump-sum social insurance payout in Vietnam include?
Under the provisions of Article 109 of the Law on Social Insurance 2014, Clause 1.2.3 Article 6 of the Process issued together with Decision 166/QD-BHXH in 2019, the application for receiving the lump-sum social insurance payout in Vietnam includes:
- The social insurance book.
- The employee’s application for enjoyment of lump-sum social insurance payout.
- For persons who settle abroad, a copy of the competent agency’s written certification of renunciation of Vietnamese nationality, or a certified or notarized Vietnamese translation of one of the following papers:
- Passport issued by a foreign country;
- Visa issued by a competent foreign agency, certifying such country’s permission for entry for overseas residence;
- Paper certifying such person is carrying out procedures for naturalization in a foreign country; paper certifying residence or permanent residence card or residence card of a term of 5 years or more, issued by a competent foreign agency.
- Where a person contracts a life-threatening disease:
+ The application must also include the medical record extract/summary certifying the patient's inability to take care of himself/herself;
+ If a person contracts another disease, the application shall include the report on the assessment of work capacity reduction given by the medical assessment council to certify the patient’s work capacity reduced by 81% or more and the patient's inability to take care of himself/herself.
- In case of payment of medical assessment charges, invoices/receipts and a list of medically assessed contents given by the health facility must be submitted.
- The Statement of the person who served in the army before January 01, 2007 in an area where region-based benefit is granted.
Note: The above application applies to Vietnamese employees.
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