Vietnam: In 2024, what are the procedures for registration of eID accounts?

Main Content

• In 2024, what are the procedures for registration of eID accounts by Vietnamese citizens?
• What are the procedures for registration of eID accounts by foreigners in Vietnam?
• What are the procedures for registration of eID accounts by non-person entities in Vietnam?

In 2024, what are the procedures for registration of eID accounts by Vietnamese citizens?

Under Article 14 of Decree 59/2022/ND-CP, the procedures for registration of eID accounts by Vietnamese citizens are specified as follows:

Level-1 eID account:

Registration of a level-1 eID account via the VNeID app:

Step 1: The applicant uses a mobile device to download and install the VNeID app.

Step 2: The applicant opens the VNelD app to enter his/her personal ID and phone number or email address; provides information according to the instructions available on the VNeID app; takes a portrait photo using the mobile device and sends the registration request for an eID account to the electronic identification and authentication regulator via the VNeID app.

Step 3: The electronic identification and authentication regulator sends a VNeID-app, SMS and email notification of whether the registration request is accepted or refused.

Level-2 eID account:

+ For any Vietnamese citizen who is holding a chip-based ID card:

Step 1: The applicant contacts the Police of the commune, ward or town or the place where citizen ID cards are issued to register an eID account.

Step 2: The applicant presents his/her chip-based citizen ID card, provides information about his/her phone number or email address and requests any modified information to integrated into the eID account.

Step 3: The in-charge officer receives information that the applicant provides and allows such information to be entered in the electronic identification and authentication system; takes the applicant’s portrait photo and fingerprint to have them checked against those available in the citizen ID database and confirms approval for registration for an eID account.

Step 4: The electronic identification regulator sends a VNeID-app, SMS and email notification of whether the registration request is accepted or refused.

+ The Police authority proceeds to issue the level-2 eID account, and the citizen ID card if the applicant has not been issued with a chip-based citizen ID card yet.

What are the procedures for registration of eID accounts by foreigners in Vietnam?

Regarding regulations on registering foreigner’s ID accounts, Article 15 of Decree 59/2022/ND-CP specifically provides as follows:

Level-1 eID account:

Step 1: The applicant uses a mobile device to download and install the VNeID app.

Step 2: The applicant opens the VNelD app to enter information about the number of his/her passport or international travel document or email address or phone number (if any); provides information according to the instructions available on the VNeID app; takes a portrait photo using the mobile device and sends the registration request for an eID account to the electronic identification and authentication regulator via the VNeID app.

Step 3: The electronic identification and authentication regulator sends VNeID-app, SMS and email notification of whether the registration request is accepted or refused.

Level-2 eID account:

Step 1: The applicant contacts the immigration department of the Ministry of Public Security or the provincial Police to register for an eID account; presents his/her passport or international travel document; provides information about his/her email address or phone number (if any); and requests any modified information to be integrated into the eID account.

Step 2: The in-charge officer receives information that the applicant provides and allows such information to be entered in the electronic identification and authentication system; takes the applicant’s portrait photo and fingerprint to have them checked against those available in the national entry/exit database and confirms approval for registration for an eID account.

Step 3: The immigration department sends the request for issuance of an eID account to the electronic identification and authentication regulator.

Step 4: The electronic identification and authentication regulator sends a VNeID-app, SMS and email notification of whether the registration request is accepted or refused.

What are the procedures for registration of eID accounts by non-person entities in Vietnam?

Under Article 16 of Decree 59/2022/ND-CP, the procedures for registration of eID accounts by non-person entities in Vietnam are specified as follows:

Step 1: The requesting non-person entity’s legal representative or head (already holding a level-2 eID account) logs in for the VNeID app to register an eID account on behalf of the requesting non-person entity; provides information according to the instructions available in the VNeID app and sends an account registration request to the electronic identification and authentication regulator via the VNeID app.

Step 2: The electronic identification and authentication regulator proceeds to verify information about the requesting entity available in the national business registration database, the national database and other specialized databases. If information about the requesting entity is not available in the national business registration database, the national database and another specialized database yet, it must verify information of the requesting entity and send a VNeID app, SMS or email notification of whether the registration request is accepted or rejected to the person acting on the requesting entity’s behalf to submit the registration request.