Vietnam: Do the authorities have to apologize to people for late payment of citizen identification cards? How valid is a citizen ID card?
Do the authorities have to apologize to people for late payment of citizen identification cards in Vietnam?
Pursuant to Article 25 of the Law on Citizen Identity 2014 of Vietnam, the time limit for issuing citizen identity cards is as follows:
For new levels, the exchange level is seven days in Ho Chi Minh City and town; 20 days in highland, border and island districts; 15 days in the remaining areas. In case of reissuance, 15 days in the city, town and the rest of the areas; 20 days in highland mountainous districts, borders, islands.
There are no accurate statistics, but through many real reflections of many people in the provinces and cities, there have certainly been a large number of late cards that exceed many times the legal limit.
Pursuant to Article 12 of Decree 61/2018/ND-CP stipulates as follows:
Article 12. Responsibilities of competent entities seconding their staff
1. Second those staff members that meet eligibility standards prescribed in clause 1 of Article 11 herein to work at the One-stop Shop.
2. Guide, urge and inspect public officers, servants and employees who receive, evaluate or collaborate in the evaluation of relevant documentation; transfer such documentation to competent agencies to handle inter-level administrative procedures; approve or submit to competent authorities for approval of administrative documentation and inform results of administrative procedures settlement to organizations and individuals at the One-stop Shop.
3. Cooperate with the One-stop Shop in designing the processes for handling of administrative procedures in a detailed and explicit manner, setting the handling deadlines and steps in ensuring administrative procedures are handled by the deadlines before submitting them to competent entities to seek their approval.
4. Assign public officers, servants and employees to regularly inspect and update the schedule of processing of specific documentation package on management software in order to handle administrative procedures in accordance with regulations in force.
5. Actively send the One-stop Shop the written notification of reasons for the late handling of administrative procedures, enclosing written documents stating apologies to organizations and individuals and setting other deadlines for notification of handling results.
6. Punctually inform and update changes in administrative procedures which are made known to the public in writing or in an electronic form at the One-stop Shop.
7. Provide information related to their assigned tasks in full, secure all rights and benefits of those staff members working for One-stop Shops.
8. Actively coordinate with One-stop Shops to manage public officers, servants and employees sent to these One-stop Shops; have a plan to prepare at least 01 non-full-time public officer, servant or employee for timely substitution for existing ones working at One-stop Shops in case any of them takes leave, compensatory days-off, sick leave, personal leave, training courses, goes on business trips so as not to disrupt the reception and returnof documentation to organizations and individuals; promptly increase or decrease the number of seconded staff members or temporarily withdraw seconded staff members from One-stop Shops when the number of organizations and individuals coming to carry out administrative procedures increases, decreases or there are too few staff members (in case of temporarily withdrawing seconded staff members, entities seconding their staff members must hold discussions with One-stop Shops about solutions to receiving documentation submitted by organizations and individuals and informing results of handling of such documentation). In cases where seconded public officers, servants or employees do not fulfill their assigned tasks or are ranked low in service satisfaction, they shall be substituted.
9. Every quarter, work with One-stop Shops to account for fees and charges for implementation of administrative procedures collected at One-stop Shops (if any).
10. Collaborate with heads of One-stop Shops in assessing seconded staff members on their performance during their term of office at One-stop Shops in accordance with this Decree.
According to regulations, in case there is a violation of the delay in issuing CCCD, the authorities shall notify in writing the reasons for the delay in processing administrative procedures with a written apology to organizations and individuals and reschedule the time to return the results.
Vietnam: Do the authorities have to apologize to people for late payment of citizen identification cards? How valid is a citizen ID card?
How valid is a citizen ID card in Vietnam?
Pursuant to Article 20 of the Law on Citizen Identity 2014 of Vietnam, the use value of CCCD cards is as follows:
- Citizen identity card is a personal paper of a Vietnamese citizen which proves citizen identification of the card holder for conducting transactions in the Vietnamese territory.
- Citizen identity cards shall be used instead of passports in case Vietnam and a foreign country have signed a treaty or international agreement permitting citizens of the signatories to use citizen identity cards instead of passports in each other’s territory
- Competent agencies, organizations and individuals may request a citizen to produce his/her citizen identity cards for checking identification and information specified in Article 18 of this Law; use personal identification numbers in citizen identity cards for checking information about the card holders in the national population database and specialized databases in accordance with law.
When a citizen produces his/her citizen identity card at the request of a competent agency, organization or individual, this agency, organization or individual may not request the citizen to produce another paper to prove the information specified in Clauses 1 and 3 of this Article.
- The State shall protect legitimate rights and interests of holders of citizen identity cards in accordance with law.
Which authorities have the authority to issue, exchange and reissue citizen identity cards in Vietnam?
Pursuant to Article 27 of the Law on Citizen Identity 2014 of Vietnam, the following authorities have the authority to issue, exchange and reissue citizen identity cards as follows:
The head of the citizen identification management agency of the Ministry of Public Security may grant, renew and re-grant citizen identity cards.
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