07:46 | 23/07/2024

In the Code of Conduct for Public Officials and Employees, They Are Prohibited from Swearing, Using Slang, Shouting, and Threatening Citizens

I would like to ask if officials and public employees are prohibited from swearing, using slang, shouting, or threatening the public according to the Code of Ethics for Public Service? - question from Mr. Hiep (Dong Nai)

Officials and Public Employees are Prohibited from Swearing, Using Slang, Yelling, or Threatening Citizens in the Public Service Code of Ethics?

Pursuant to the provisions of Article 9 of the Public Service Code of Ethics issued along with Draft 2 of the Decree Issuing the Public Service Code of Ethics, the regulations are as follows:

Communication and Conduct with Organizations and Citizens

1. Officials and public employees must maintain a demeanor, attitude that is polite, serious, and appropriate; communication must be clear, coherent, and civilized, without swearing, using slang, yelling, or threatening; there should be no acts or words of harassment, troubling, causing tension, resentment, or hinting for personal gain.

2. Enthusiastically explain and clearly guide the procedures and handle the concerns and issues of citizens and organizations related to the work; be modest and open to feedback from citizens and organizations; prioritize resolving work for the elderly, weak, disabled, sick people, and pregnant women.

3. Show respect, have a cooperative spirit, and responsibly coordinate and support work, ensuring quality and progress; conduct interactions with culture, and respect the honor and reputation of the agencies, organizations, and citizens involved in work relations.

4. Only receive citizens and organizations at the office, do not arrange meetings, or receive citizens and organizations outside of the office, outside working hours, or at private homes.

According to the above regulations, in Draft 2 of the Public Service Code of Ethics regarding communication and conduct with organizations and citizens, officials and public employees are prohibited from swearing, using slang, yelling, or threatening citizens.

In the Public Service Code of Ethics, officials and public employees are prohibited from swearing, using slang, yelling, or threatening citizens?

In the Public Service Code of Ethics, officials and public employees are prohibited from swearing, using slang, yelling, or threatening citizens? (Image from the Internet)

According to the Current Regulations, What Actions are Prohibited for Officials in the Public Service Code of Ethics?

Pursuant to the provisions of Article 18 of the 2008 Law on Officials and Public Employees, the prohibited actions for officials in the public service code of ethics include:

- Avoiding responsibility, shirking assigned tasks; forming factions, causing disunity; unilaterally leaving work or participating in strikes.

- Illegally using state and public property.

- Exploiting, abusing tasks, and authority; using public service-related information for personal gain.

- Discriminating against ethnic groups, genders, social class, beliefs, and religions in any form.

Is it True that Officials are Not Allowed to Play Games During Working Hours?

Pursuant to Article 20 of the Public Service Code of Ethics issued along with Draft 2 of the Decree Issuing the Public Service Code of Ethics, the regulations are as follows:

Use of Working Time

1. Strictly comply with the internal rules, regulations, and working procedures of the agency or unit; strictly adhere to working hours; do not arrive late or leave early without a legitimate reason; do not unilaterally take leave without permission, take leave during working hours; when officials and public employees request leave for unexpected reasons, they must seek permission and obtain approval from their direct leader.

2. Do not handle personal affairs or participate in activities unrelated to work during working hours.

3. Do not play games or use personal entertainment devices during working hours; do not drink alcohol, beer, or alcoholic beverages before and during working hours, including lunch breaks on working days; do not gather for eating or drinking during working hours; do not engage in commercial advertising, sales or marketing at the workplace.

According to the above regulations, in Draft 2 of the Public Service Code of Ethics, officials and public employees are prohibited from using personal entertainment devices during working hours.

What are the Obligations of Officials in the Performance of Public Duties?

Pursuant to the provisions of Article 9 of the 2008 Law on Officials and Public Employees, the obligations of officials in the performance of public duties are as follows:

- Properly and fully perform and take responsibility for the outcomes of assigned tasks and authority.

- Have a sense of organizational discipline; strictly comply with the internal rules and regulations of agencies, organizations, and units; report to the competent authority when detecting unlawful actions within the agency, organization, or unit; protect state secrets.

- Proactively and closely coordinate in the performance of public duties; maintain unity within the agency, organization, or unit.

- Protect, manage, and utilize state assets efficiently and economically.

- Comply with superiors' decisions. If there is basis to believe that a decision is illegal, promptly report in writing to the decision-maker; if the decision-maker insists on the execution, it must be done in writing; the executor must comply but is not responsible for the consequences of the execution, while also reporting to the immediate superior of the decision-maker. The decision-maker must bear legal responsibility for their decision.

- Other obligations as prescribed by law.

See the entire Public Service Code of Ethics issued with Draft 2 of the Decree Issuing the Public Service Code of Ethics: Here

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