To develop and improve tourism models and services for effective and sustainable development of tourism in Vietnam?

To develop and improve tourism models and services for effective and sustainable development of tourism in Vietnam? Mr. Trung Chinh - Ninh Binh

Recently, the Government has just issued Resolution 82/NQ-CP in 2023 on the main tasks and solutions for promoting rapid recovery and effective, sustainable development of tourism on May 18, 2023.

What is a travel service in Vietnam?

In Article 3 of the Law on Tourism 2017, the concept:

- “tourism activity” means activities of tourists, organizations and individuals doing tourism business and organizations, individuals and local communities related to tourism activities;

- “tourism product” means a combination of services provided through tourism resource value in order to meet the needs of tourists.

Thus, tourism services can be understood as a combination of services and physical facilities on the basis of exploiting tourism potentials in order to provide visitors with an enjoyable time, a travel experience. completeness and satisfaction, is the product of tourism activities to serve the object of tourism activities.

To develop and improve tourism models and services for effective and sustainable development of tourism in Vietnam? (Internet picture)

Vietnam: How many types of travel services are there?

Chapter V of the Law on Tourism 2017 stipulates the following types of tourism services:

- Traveling service

- Tourist transport service

- Tourist accommodation service

- Food Service.

- Shopping service.

- Sports services.

- Entertainment and entertainment services.

- Health care service.

- Other related services for tourists.

Thus, there are 9 other types of tourism services prescribed by the Law above.

To develop and improve tourism models and services for effective and sustainable development of tourism in Vietnam?

In Resolution 82/NQ-CP in 2023, highlighting one of the main tasks and solutions of the Resolution is the fourth task "Developing products and communicating, advertising, promoting tourism", specifically include:

* The Ministry of Culture, Sports and Tourism shall

- Develop, improve tourism models and services on the basis of potentials, competitive edge, heritage value, and traditional cultural characteristics such as vacation at seas, islands, historical and cultural tourism, ecotourism, agritourism, rural tourism, MICE tourism, golf tourism, medical tourism, food tourism. Improve competitiveness in terms of service prices and quality.

- Take charge and cooperate with ministries, central departments, and local governments in organizing international events regarding culture, sports, conventions, conference, advertising fine culture and images of Vietnam in diplomatic activities and international events.

- Develop national tourism brand associated with history, tradition, fine traditional values, seas, island; develop Vietnam into a truly safe, attractive, humanity, hospitable, convenient destination that “làm hài lòng du khách, ấm lòng chủ nhà” (pleases the tourists, warms the hosts),

- Develop database on international tourists; renovate methods, tools, and application of digital technology in tourism promotion; utilize strength of communication and increase advertisement on social media. Organize tourism promotion that is based on specific goals, conforming to development direction of tourism products and brands on the basis of market study and outlook results.

- Continue to expand, diversify market with rapid growth potentials, large number of potential visitors, high willingness to pay, and longer stay period; promote private sector involvement in tourism promotion, mobilize cooperation of foreign representative missions, and utilize Vietnamese cultural centers in other countries.

- Organize effective implementation of investment resources serving tourism promotion and advertisement via Tourism Development Fund; organize study and development of Scheme for establishment of Vietnamese tourism promotion office in foreign countries, especially key tourism markets.

* The Ministry of Industry and Trade shall integrate Vietnam tourism brands and images in Vietnam National Brand Program and other trade promotion programs held by Ministry of Industry and Trade in and out of Vietnam, associate trade promotion with tourism promotion; integrate propagation of Vietnam tourism brands and images in development of commercial infrastructures serving tourism.

* The Ministry of Agriculture and Rural Development shall take charge and cooperate with Ministry of Culture, Sports and Tourism in:

- Effectively organizing Program for rural tourism development in new rural development of 2021 - 2025 approved by the Prime Minister under Decision No. 922/QD-TTg dated August 2, 2022.

- Promoting development of tourism products relating to agriculture, tourism products, rural scenery, and community culture, improving experience, maximizing tourism in agricultural areas, associating tourism with rural areas and farmers, develop rural occupations, craft villages, and services.

- Promoting connection and assistance for rural community in agritourism and rural tourism via travel agencies; establish “điểm đến vệ tinh” (related destinations) of major tourism centers in order to refer to rural destinations, especially for international tourists.

* The Ministry of Information and Communications shall cooperate with Ministry of Culture, Sports and Tourism in promoting tourism communication and advertisement, developing promotional communication programs and campaigns in new and modern format.

* Provincial People’s Committees shall develop one distinctive tourism product, one unique destination for each area.

* The Vietnam Television, the Voice of Vietnam, and the Vietnam News Agency shall take charge and cooperate with ministries, agencies, and local governments in effectively propagating, advertising tourism while improving quality of international communication products; diversify methods of communication to allow foreign nationals to access the information.

Thus, at the fourth task "Developing products and communicating, advertising, promoting tourism", the Government requires the Ministry of Culture, Sports and Tourism:

- Develop, improve tourism models and services on the basis of potentials, competitive edge, heritage value, and traditional cultural characteristics such as vacation at seas, islands, historical and cultural tourism, ecotourism, agritourism, rural tourism, MICE tourism, golf tourism, medical tourism, food tourism.

- Improve competitiveness in terms of service prices and quality.

Thus, the task set out the direction to develop, improve tourism models and services on the basis of potentials, competitive edge, heritage value, and traditional cultural characteristics such as vacation at seas, islands, historical and cultural tourism, ecotourism, agritourism, rural tourism, MICE tourism, golf tourism, medical tourism, food tourism.

See full details here Resolution 82/NQ-CP in 2023.

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