What is the time of entry of information into the national database on citizen reception, submission processing or complaint, denunciation, petition or feedback handling in Vietnam?
- What is the time of entry of information into the national database on citizen reception, submission processing or complaint, denunciation, petition or feedback handling in Vietnam?
- What is the time limit for updating and modifying information in the national database on citizen reception, submission processing or complaint, denunciation, petition or feedback handling in Vietnam?
- What are the sources of information updated to the national database on citizen reception, submission processing or complaint, denunciation, petition or feedback handling in Vietnam?
- What acts are prohibited in the operation, management and use of national database on citizen reception, submission processing or complaint, denunciation, petition or feedback handling in Vietnam?
What is the time of entry of information into the national database on citizen reception, submission processing or complaint, denunciation, petition or feedback handling in Vietnam?
Pursuant to Article 8 of Decree No. 55/2022/ND-CP stipulating as follows:
Time of entry of information into database
1. For the cases specified in clause 1 Article 7 of this Decree, the responsible agency shall carry out updating immediately after receipt of the notice of complaint acceptance or decision on denunciation acceptance or any petition/feedback and carry out updating during the process of citizen reception, submission processing or complaint, denunciation, petition or feedback handling.
2. For the cases specified in clause 2 Article 7 of this Decree, the responsible agency shall carry out updating within 12 months from the effective date of this Decree.
3. For the cases specified in clause 6 Article 6 and clause 3 Article 7 of this Decree, the responsible agency shall carry out updating within 15 days from the receipt of the Government Inspectorate’s written request.
Thus, it will be based on the information of the national database during the process of citizen reception, submission processing or complaint, denunciation, petition or feedback handling to determine the time of entry of information into database as specified above.
What is the time of entry of information into the national database on citizen reception, submission processing or complaint, denunciation, petition or feedback handling in Vietnam?
What is the time limit for updating and modifying information in the national database on citizen reception, submission processing or complaint, denunciation, petition or feedback handling in Vietnam?
Pursuant to Article 9 of Decree No. 55/2022/ND-CP stipulating as follows:
Updating of additions and adjustments to database
Within 05 working days from the date on which it is found that information in the database is insufficient or inaccurate or there is any discrepancy between electronic data and physical documents, the agency responsible for data updating shall conduct a check and update the additions or adjustments.
Thus, within 05 working days from the date on which it is found that information in the database is insufficient or inaccurate or there is any discrepancy between electronic data and physical documents, the agency responsible for data updating shall conduct a check and update the additions or adjustments.
What are the sources of information updated to the national database on citizen reception, submission processing or complaint, denunciation, petition or feedback handling in Vietnam?
Pursuant to Article 7 of Decree No. 55/2022/ND-CP stipulating as follows:
Sources of information updated to database
1. Citizen reception, submission processing; receipt and handling of petitions and feedback directly related to legitimate rights and interests of persons sending petitions and feedback; complaint cases with notices of complaint acceptance, denunciation cases with decisions on denunciation acceptance from the effective date of this Decree.
2. Cases with legally effective decisions on complaint handling, cases with denunciation conclusions from March 15, 2018 before the effective date of this Decree.
3. Complicated and protracted complaint and denunciation cases other than those specified in clauses 1 and 2 of this Article updated according to the written request of the Government Inspectorate.
Thus, the sources of information updated to the national database on citizen reception, submission processing or complaint, denunciation, petition or feedback handling shall be taken from citizen reception, submission processing; receipt and handling of petitions and feedback from the effective date of Decree No. 55/2022/ND-CP.
What acts are prohibited in the operation, management and use of national database on citizen reception, submission processing or complaint, denunciation, petition or feedback handling in Vietnam?
Pursuant to Article 5 of Decree No. 55/2022/ND-CP stipulating as follows:
Prohibited acts
1. Intentionally failing to update or updating insufficient or inaccurate information or data; falsifying information, illegally changing, deleting or destroying data in the database.
2. Illegally accessing the database.
3. Operating, using and revealing information in the database or using information for personal gain.
4. Destroying, vandalizing, damaging or sabotaging information infrastructure systems or obstructing the stable and continuous operation and maintenance of the database.
Thus, the violations listed above are prohibited acts in the construction, management and use of national database on citizen reception, submission processing or complaint, denunciation, petition or feedback handling according to the provisions of law.
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