In which case will eID accounts of Vietnamese citizens be locked? What is the time limit for e-ID account activation?
In which case will eID accounts of Vietnamese citizens be locked?
Pursuant to the provisions of Clause 1, Article 19 of Decree 59/2022/ND-CP, cases of locking eID accounts of Vietnamese citizens are as follows:
Locking and unlocking eID accounts
1. Locking Vietnamese citizen's eID accounts
a) The electronic identification and authentication system automatically remembers and locks an eID account if the eID holder makes the request for locking his/her account; the eID holder is in breach of terms of use of the VNeID app; the eID holder's ID card is revoked; the eID holder dies. The system can remember through the eID holder’s declaration made on the VNelD app or input of updated eID information into the electronic identification and authentication according to Article 10 herein.
b) If a procedure-conducting agency, competent regulatory authority or service user requests an eID account to be locked, the account locking request must be sent to the Police to seek their approval for such request.
c) Within 02 working days, the request-receiving Police’s head can approve the locking request in the case specified in point b of clause 1 of this Article, and notify this to the agency or entity making the account locking request and the eID holder. In case of rejection, a written reply with clear reasons for such rejection must be sent.
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Thus, eID accounts of Vietnamese citizens will be locked in the following cases:
- The eID holder makes the request for locking his/her account;
- The eID holder is in breach of terms of use of the VNeID app;
- The eID holder's citizen ID card is revoked;
- The eID holder dies.
The system can remember through the eID holder's declaration made on the VNelD app or input of updated eID information into the electronic identification and authentication according to Article 10 of Decree 59/2022/ND-CP.
What is the time limit for e-ID account activation in Vietnam?
Pursuant to the provisions of Article 18 of Decree 59/2022/ND-CP, the time limit for e-ID account activation in Vietnam is as follows:
Activation of eID accounts
EID holders can activate their eID accounts on the VNelD app within 07 days of receipt of notifications of approval for eID account registration requests. Within 07 days after receipt of the notification, if any eID account is not activated, the eID holder must contact the electronic identification and authentication regulator via the receiver switchboard and address issues related to electronic identification and authentication requirements to activate the eID account pending activation.
Thus, EID holders can activate their eID accounts on the VNelD app within 07 days of receipt of notifications of approval for eID account registration requests.
Within 07 days after receipt of the notification, if any eID account is not activated, the eID holder must contact the electronic identification and authentication regulator via the receiver switchboard and address issues related to electronic identification and authentication requirements to activate the eID account pending activation.
What is the time limit for processing the registration requests for eID accounts in Vietnam?
Pursuant to the provisions of Article 17 of Decree 59/2022/ND-CP, the time limit for processing the registration requests for eID accounts in Vietnam is specified as follows:
- For Vietnamese citizens:
+ For any Vietnamese citizen who is holding a chip-based ID card: The maximum time limit for completion of processing of the registration requests for level-1 eID accounts and level-2 eID accounts shall be 01 and 03 working days, respectively
+ For any Vietnamese citizen who does not hold a chip-based ID card: The maximum time limit for completion of processing of the registration requests for eID accounts shall be 07 working days.
- For foreigners:
+ The maximum time limit for completion of processing of the registration requests for level-1 eID accounts shall be 01 working day;
+ For level-2 eID accounts, if the applicant’s portrait photo and fingerprint are available in the national entry/exit database, within 03 working days;
+ For level-2 eID accounts, if the applicant’s portrait photo and fingerprint are available in the national entry/exit database, 07 working days.
- For non-person entities:
+ The maximum time limit for completion of processing of the registration requests for eID accounts shall be 01 working day if verifiable information about the requesting entity already exists in the national database or specialized databases.
- The maximum time limit for completion of processing of the registration requests for eID accounts shall be 15 working days if verifiable information about the requesting entity is not available in the national database or specialized databases
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